Top Operations & Support Jobs

Provides hands-on help desk and technical support for workstations, software, phones, mobile devices, peripherals, and business systems. Installs and troubleshoots Windows devices, manages equipment inventory and deployments, assists with user accounts, access permissions, antivirus, backups, and server monitoring, and coordinates with vendors. The role also supports business continuity efforts, disaster recovery testing, and IT projects while delivering professional customer service.

Provides customer support for freight transportation accounts by resolving load issues, entering and updating load information, monitoring shipments, tracing deliveries, and communicating with internal and external customers. The role also develops customer relationships, supports freight-capacity balancing, and follows up on delayed pickups or deliveries. Requires strong telephone, time-management, accuracy, and teamwork skills, plus an associate degree or equivalent experience.

Manages Yoga Alliance’s online community and member experience by fostering engagement, supporting members, moderating interactions, coordinating facilitators and programs, maintaining platform and registration processes, tracking participation and feedback, resolving operational issues, and recommending improvements. The role also develops procedures and communications resources, collaborates across teams, and supports inclusive community programs in a remote environment.

Own and optimize Pangram’s HubSpot CRM, revenue workflows, forecasting, dashboards, pipeline analytics, and data hygiene. Partner cross-functionally with Sales, Marketing, Finance, and Operations to automate processes, reduce administrative work, identify growth opportunities, and support executive, investor, and business reviews. This is a full-time, on-site role in Brooklyn.

Coordinates staffing services for schools by offering assignments to qualified field staff, filling open shifts, managing orders, providing first-level support, handling communications, maintaining client and employee relationships, entering data, and supporting quality control. The role requires strong organization, communication, problem-solving, time management, and computer skills.

Supervise and develop Technical Assistance and Content Specialists serving early childhood education providers across western Montana. Ensure high-quality, consistent technical assistance; use data to improve team performance; recruit, hire, onboard, and evaluate staff; develop protocols and procedures; support provider quality improvement, licensing compliance, emergency preparedness, and reporting; and collaborate with project leadership and stakeholders. The role requires local and long-distance travel up to 25%.

Supervises policyholder services operations, including policy administration, staff management, escalations, quality control, compliance, reporting, risk management, and process improvement. Oversees policy administrative changes, supports client and policyholder inquiries, monitors operational metrics and SLAs, implements workflow improvements, and ensures adherence to insurance regulations and company policies.

Administer the ECOP application and database, manage access and permissions, track requests, produce status reports, and provide Tier I customer support. The role includes troubleshooting, escalation, user training, system demonstrations, sprint participation, executive support, Army documentation, meeting coordination, and recommendations for administrative and modernization processes.

Part-time Office Assistant supporting Boston office operations, reception, visitors, supplies, common areas, vendors, deliveries, and maintenance coordination. The role also assists technical staff with proposals, Microsoft Dynamics data entry, invoice follow-up, travel arrangements, expense processing, and administrative tasks. Success requires strong organization, communication, multitasking, collaboration, and problem-solving skills in an in-office environment.

Manages daily office operations and administrative support for Finance, HR, and local management. Processes customer sales orders, supports billing and purchasing administration, coordinates HR activities, maintains records, and communicates with customers and internal teams. Improves office workflows by implementing digital tools, standardized procedures, forms, tracking systems, and process metrics while ensuring accurate, timely follow-through and compliance with corporate requirements.