Top Operations & Support Jobs

Provides piano accompaniment for music classes, rehearsals, concerts, contests, performances, and celebrations. Improvises from lead sheets, supports concert preparation and stage setup, and assists teachers with maintaining a productive classroom environment. Requires prior accompanist experience, strong traditional and contemporary music skills, professional communication, adaptability, and availability for occasional evenings, weekends, and holidays.

Supports customers and outside sales representatives by managing inquiries, quotes, orders, fulfillment, claims, pricing, inventory, and issue resolution. Coordinates with purchasing, operations, accounting, vendors, and sales to deliver timely solutions. Maintains accurate customer records, processes orders in Epicor Prophet 21, monitors order status, and identifies process improvements. Requires strong communication, organization, judgment, and customer-focused problem-solving in a fast-paced distribution environment.

Provides advanced enterprise IT support and help desk escalation services across workstations, business applications, office infrastructure, cloud systems, and networking. Supports mergers and acquisitions, new office deployments, account and license audits, remote troubleshooting, monitoring alerts, documentation, and change management across more than 80 offices. Requires strong Active Directory, Microsoft 365, networking, and customer service skills, with up to 10% travel.

Reviews and routes claims, supports claims processing and resolution, analyzes daily data for trends, communicates with clients, ensures regulatory compliance, and contributes to process improvements. The role manages less complex accounts with oversight from senior consultants and requires insurance claims experience plus a Property and Casualty license or willingness to obtain one.

Provides high-level administrative support to executives and departments, including presentations, memos, correspondence, office administration, customer service, organization, and process improvement. Requires strong communication, multitasking, judgment, critical thinking, Microsoft Office proficiency, and the ability to work independently in a fast-paced office environment. Must work store business hours, including nights, weekends, and holidays as needed.

Leads a global billing support team, overseeing schedules, performance standards, coaching, escalations, and complex issue resolution. Analyzes support metrics and billing data, partners with Quality Assurance, reports operational findings to leadership, and improves workflows to increase efficiency, compliance, and customer satisfaction.

Provides Level 1 and Level 2 service desk support for hardware, software, network, security, access, and user issues. Troubleshoots and documents tickets, escalates complex problems, provisions new users, maintains Windows PC images, installs and configures equipment, supports conference room audiovisual systems, coordinates vendor repairs, and maintains equipment, software, and licensing inventories.

Coordinates administrative and operational functions for UCF’s career development center. Responsibilities include supervising student employees, managing front desk and call center services, coordinating space reservations, handling facilities and asset needs, maintaining procedures and documentation, tracking operational metrics, supporting purchasing and scheduling, and contributing to strategic initiatives and process improvements.

Provides front-line technical support for UCF faculty, staff, and students across Windows, macOS, and Linux environments. Responsibilities include diagnosing hardware, software, endpoint, and connectivity issues; deploying and maintaining devices; managing tickets in ServiceNow; supporting IT service management processes; documenting solutions; coordinating with vendors; and assisting with vulnerability remediation. The role also provides walk-up, remote, desk-side, and field support, with occasional after-hours emergency coverage and equipment transportation.

Coordinates investor relations meetings, conferences, roadshows, earnings events, calendars, contact records, briefing materials, communications, and team logistics. Provides operational support to IR leadership, manages confidential information, distributes approved materials, tracks deadlines, resolves scheduling issues, and coordinates executive and stakeholder participation. The role requires exceptional organization, discretion, professionalism, and follow-through, with approximately 25% travel based on business needs.

Supports the daily lifecycle, processing, reconciliation, risk, and profit-and-loss activities for macro derivatives, including interest rates, FX, options, futures, and Treasury products. Partners with trading, risk, technology, finance, and operations teams to resolve issues, improve workflows, automate reporting, maintain controls, and support system enhancements. Develops VBA and Python tools and maintains documentation for audit, regulatory, and governance requirements.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Manages private wealth account-opening requests for banking, trust, and investment accounts from initiation through funding. Coordinates with advisors, relationship managers, customers, and operations teams; monitors service-level agreements, resolves missing or conflicting documentation, tracks process stages, and ensures accurate and timely product implementation.

Provides administrative and operational support for a county Utilities Division, including scheduling, correspondence, records management, procurement, contract and invoice tracking, budget research, personnel coordination, onboarding, facility service requests, and operational reporting. Uses Oracle, OnBase, Conga Contracts, CMMS, CIS, and Microsoft Office. Requires sound judgment, confidentiality, organization, communication skills, and the ability to support emergency operations. Career ladder levels require two to five years of administrative experience and FEMA IS-100 completion.