Top Operations & Support Jobs

Provides first-line customer support for veterinary practice software through email, chat, phone, and social media. Diagnoses requests, resolves production issues, documents interactions, follows up on escalations, and supports customer onboarding and training. Requires veterinary terminology and workflow knowledge, strong communication and problem-solving skills, empathy, availability for overnight and weekend shifts, at least three years of veterinary hospital experience, and experience using or installing Instinct EMR.

Manages and resolves highly escalated customer issues received by phone, chat, and written communication. The role case-manages multiple concerns through resolution, identifies root causes, communicates solutions, collaborates with internal teams and retail stores, meets performance metrics, and provides case analysis and recommendations to senior leadership. This is a remote position with virtual training, onsite meetings, and potential night and weekend work.

Serve as the first point of contact for customers through phone, email, web, ticketing systems, Zoom, and in-person channels. Resolve product and cloud support issues, document interactions, maintain data integrity, process orders, coordinate shipments and replacements, and collaborate across departments. The role also involves learning new systems, supporting peak-period coverage, training temporary employees, and maintaining accurate customer records.

Provides administrative and client support for a professional services firm, including client communications, onboarding, confidential records management, tax filing and notice tracking, workflow reporting, calendar and travel coordination, meeting and event planning, correspondence, contracts, and leadership support. The role monitors deadlines for hundreds of tax returns, maintains trackers and reports, coordinates with tax and audit teams, and ensures client deliverables are completed accurately and on time.

Greets members, parents, and visitors; provides information about Club programs; responds to phone inquiries; assists with membership applications; monitors lobby activity to prevent unauthorized access; coordinates member pick-up with program staff; and maintains a secure, clean, organized entrance.

Enter, update, collect, and transcribe data accurately; maintain databases and organized filing systems; support administrative tasks; and collaborate with team members to ensure data consistency. The role requires Microsoft Excel proficiency, strong typing and organizational skills, basic math ability, attention to detail, and effective workload management.

Manages administrative operations for an ACT behavioral health program, including medical records, electronic case records, Medicaid billing, reception, correspondence, meeting minutes, petty cash, purchasing, vendor invoices, supplies, audits, and confidential documentation. Coordinates communication between participants and clinical staff, supports program leadership, maintains compliance with agency and regulatory requirements, and assists with audit preparation and record archiving.

Provide end-user support for computer hardware, peripherals, mobile devices, applications, network connectivity, printers, videoconferencing equipment, and productivity software. Diagnose and resolve technical issues, prioritize support requests, and deliver professional customer service in a law firm office environment. Requires expert Windows knowledge and working knowledge of Microsoft networking, hardware, and printer support. Experience with iManage Work and Aderant is preferred but not required.

Support Sony’s motion capture stages by administering servers, workstations, storage, monitoring, networks, and specialized production tools. Serve as the technical lead and primary liaison for Creative Arts, troubleshoot live production systems, document configurations and workflows, improve infrastructure stability, and coordinate support across Studio IT. The role requires onsite availability, varying shoot-day schedules, on-call coverage, and expertise across Windows, macOS, Linux, automation, virtualization, motion capture production, and digital asset management.

Supports contract and agreement review, proposal and quotation preparation, internal business improvement projects, client relationship development, and HS&E compliance. Participates in training, meetings, presentations, and coached assignments while gaining practical experience in a global energy company.