GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening for a PC Support Specialist in our Miami office. Primary duties include end-user support of computer hardware and peripherals, as well as support of standard firm productivity software.
The position requires 3+ years of hands-on experience in a PC Support (or similar) role in a professional office environment. The successful candidate must have extensive experience diagnosing and resolving issues with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconference equipment, and other technical equipment. Excellent troubleshooting and problem-solving skills are required, as are a strong sense of professionalism and initiative.
The candidate must be customer service-oriented and able to multitask and prioritize requests to complete tasks in a timely manner. Must have expert-level knowledge of the Windows operating system and solid working knowledge of Microsoft networking, hardware, and printer support. Experience with law firm applications, including iManage Work and Aderant, is a plus, but not required.
We provide a professional work environment and a competitive employment package, including comprehensive benefits.
GrayRobinson is an Equal Opportunity Employer.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 3+ years of hands-on experience in PC support or a similar role in a professional office environment
- Extensive experience diagnosing and resolving desktop and laptop hardware issues
- Experience supporting mobile devices, applications, network connectivity, printers, videoconference equipment, and other technical equipment
- Excellent troubleshooting and problem-solving skills
- Strong professionalism and initiative
- Customer service orientation and ability to multitask and prioritize requests
- Expert-level knowledge of the Windows operating system
- Working knowledge of Microsoft networking, hardware, and printer support
- Experience with law firm applications, including iManage Work and Aderant
What We Do
GrayRobinson is a multidimensional team of attorneys, advisors, and consultants recognized as one of the most influential firms in Florida. The firm serves clients nationally from 15 offices across Florida and Washington, D.C. This commentary is informational only, it is not legal advice and does not establish an attorney-client relationship. You should seek appropriate and properly licensed legal advice before making any decision based on these comments. By sharing your photos, videos, and comments with us on social media, you authorize GrayRobinson, P.A. to use and reproduce for marketing purposes.
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