Top Operations & Support Jobs

Provide Linux and Windows systems administration and Tier 1/2 enterprise technical support. Troubleshoot damaged, encrypted, and non-standard storage devices using knowledge of file systems, RAID, disk management, partitioning, storage interfaces, and LUKS. Apply scripting skills and digital forensics or storage recovery expertise while supporting mission-critical environments, collaborating cross-functionally, and communicating technical concepts to non-technical stakeholders.

Leads a bilingual English-Spanish customer action team supporting underserved communities with access to Massachusetts energy programs. Manages staff workflow, schedules, performance, customer service quality, escalations, records, Salesforce CRM processes, partner relationships, and outreach analytics. The role also supports hiring, improves organizational systems, and provides direct customer service during high-demand periods.

Provides customer-facing software support for warehouse management, execution, and control systems used in conveyor and robotics environments. Troubleshoots Windows and Linux systems, networks, applications, services, databases, logs, and configuration files; performs root cause analysis and develops resolution plans. Maintains customer records, coordinates internal teams, supports post-implementation sites, participates in 24/7 on-call coverage, and conducts occasional customer site visits.

Performs administrative and clerical document-control activities, including maintaining records, reviewing blueprints and engineering documents for accuracy, coordinating corrections, releasing updated documents, filing, scanning, preparing reports, and supporting reproduction requests. Requires strong organization, communication, prioritization, and proficiency with Microsoft Word, Excel, and Outlook.

Provides administrative support across two branch locations by compiling data, preparing reports and correspondence, scheduling meetings, responding to inquiries, processing vendor payments, maintaining procedures, and supporting departmental improvement projects. Requires strong organization, communication, data-entry, reporting, reconciliation, and multitasking skills, along with discretion when handling sensitive information.

Supports corporate-function projects across Finance, Accounting, HR, Marketing, and Communications. Responsibilities include research, data analysis, reporting, process improvement, cross-functional collaboration, and presenting recommendations to leaders. Interns gain broad exposure to business operations and organizational strategy through a 10-week hybrid summer program.

Coordinates the setup, renewal, and daily operation of open access agreements. Manages stakeholders and customer communications, maintains documentation, monitors workflow data, identifies risks and inefficiencies, and recommends process improvements. Supports contractual compliance, reporting, scalable workflows, and service quality while coordinating timelines and operational dependencies across global teams.

Performs verification-related tasks as a Verifications Specialist. The brief posting does not provide specific responsibilities, qualifications, technologies, compensation, travel requirements, or clearance details.

Coordinates Board of Trustees and Executive Committee meetings, retreats, orientations, communications, agendas, materials, minutes, and action tracking. Oversees committee timelines, rosters, task-force progress, scheduling, correspondence, and House of Delegates activities. Supports leadership engagement projects, reports, procedures, emergency planning, and meeting operations while collaborating with physician leaders, staff, and organizational constituents. Requires occasional evening, weekend, and annual House of Delegates attendance.

Internship opportunity at Mathom House with limited responsibilities provided. The employer supports shared services for affiliated organizations and emphasizes equal employment opportunity and nondiscrimination.