Top Operations & Support Jobs

Serves as the first point of contact for customers and injured workers by answering inbound calls, providing information, resolving inquiries, and delivering responsive customer service. The role includes extensive training, hybrid work, and opportunities for advancement. Candidates need a high school diploma or equivalent, at least two years of customer service, call center, or insurance experience, and must pass a reading comprehension and retention assessment.

Supports daily parking operations across city accounts, including monitoring lots, dispatching team members, assisting customers, supervising staff, maintaining client relationships, planning parking programs, implementing procedures, monitoring expenditures, and promoting safety and audit compliance.

Provides administrative, reception, records, data-entry, jail, civil-process, citation, and crash-report support for the Sheriff’s Office. Maintains digital and paper records, processes payments and inmate transactions, coordinates uniforms and inventory, schedules appointments, reviews reports, transmits legal and citation documents, responds to public inquiries, and supports subpoenas and official social media. The role is in-office, has no supervisory duties, and requires accurate recordkeeping and multitasking.

Provides administrative and secretarial support for the School of Engineering, including office operations, correspondence, records, calendars, reports, purchasing, invoices, budgets, personnel paperwork, and customer service. Coordinates with university administrators, faculty, staff, and students; supports hiring, scheduling, events, policy compliance, and departmental initiatives. Supervises support staff or students as needed, analyzes procedures, maintains financial and personnel records, and proactively resolves operational issues.

Provides proactive administrative support to C-suite executives while managing Houston office operations. Responsibilities include complex calendar and meeting coordination, travel and expense management, document preparation, confidential information handling, vendor and building management, supplies, office access, onboarding logistics, events, deliveries, and workplace organization. The role also supports special projects and requires strong Microsoft Office skills, discretion, organization, communication, and independent judgment.

Support two senior executives by managing calendars, meetings, travel, expenses, events, customer engagements, onboarding, deadlines, documentation, and team communications. The role requires proactive prioritization, stakeholder coordination, meeting preparation, administrative follow-through, and adoption of AI and technology to improve workflows.

Manage and enhance digital lease and property records, ensuring accuracy, accessibility, retention compliance, and data governance. Administer the digital records management system, conduct quality reviews, coordinate storage vendors, oversee ServiceNow requests, and support acquisitions, dispositions, financings, audits, and due diligence. Lead system improvements, user acceptance testing, training, documentation, and automation initiatives while partnering with Legal, Lease Administration, IT, regional teams, counsel, and external vendors.

Leads a national IT ServiceDesk team, overseeing support operations, service performance, ITIL processes, ServiceNow optimization, knowledge management, enterprise application support, reporting, automation, and employee technology experience. The role drives SLA attainment, problem resolution, self-service adoption, AI-enabled support, and continuous improvement across offices, jobsites, and remote locations.

The Contracts Manager oversees commercial and government contracts, ensures compliance, supports proposal activities, manages subcontractors, and conducts audits of property management systems.

Supports business processes by logging requests, coordinating task ownership, tracking deliverables, documenting issues, following up on deadlines, escalating blockers, preparing status reports, and maintaining accurate records. The role requires Microsoft Office proficiency, strong organization, clear communication, attention to detail, and the ability to manage multiple workflows on-site while coordinating with cross-functional stakeholders.