Top Operations & Support Jobs

Coordinates front-desk coverage, visitor and phone routing, office supplies, facilities, meetings, events, vendors, and administrative support for the General Manager. Manages calendars, travel, expenses, purchase orders, documents, and race-weekend suite logistics. The role is full-time and on-site, with occasional travel to other events and scheduled race-weekend work.

Provides reception and administrative support for a college campus, including routing students and calls, greeting visitors, maintaining student and admissions files, processing mail and payments, entering inquiry data, coordinating supplies and schedules, proctoring entrance exams, and preparing reports.

Reviews, evaluates, and processes new business insurance cases while meeting quality and productivity standards. Analyzes case information, updates systems, conducts timely outreach, coordinates with underwriting and distribution partners, communicates requirements, and prepares correspondence for producers and external parties. The role requires strong customer service, communication, organization, accuracy, and the ability to work effectively in a high-volume remote environment.

Provides strategic administrative support to Vice Presidents in Privacy and Community and Product Policy. Responsibilities include managing complex calendars, team operating cadences, events, travel itineraries, sensitive information, board materials, budgets, onboarding, and process improvement initiatives. The role partners across teams, leads organizational projects, supports leadership engagements, and operates independently in ambiguous situations.

Owns end-to-end business systems analysis, including discovery, requirements, proof-of-concept iteration, AI-agent direction, acceptance criteria, testing, API and database validation, UAT, implementation support, and production troubleshooting. The role manages small to mid-size projects, coordinates business and engineering stakeholders, evaluates AI-generated work, documents decisions, and measures delivery outcomes. It is remote with occasional onsite attendance, rotating on-call responsibilities, and occasional planned off-hours production work.

Provides in-office, walk-up, and remote desktop support for Windows hardware and software environments. Troubleshoots and resolves incidents involving computers, peripherals, printers, AV equipment, phones, and tablets; manages ServiceNow tickets; supports escalated issues; performs diagnostics, installations, configurations, repairs, and maintenance; and delivers customer-focused technical assistance.

Provides administrative and student-facing support for academic advising and testing services. Coordinates placement testing, proctoring, appointments, records, communications, and advising operations. Serves as an initial contact for students and campus stakeholders, provides information, directs students to resources, supports registration and retention initiatives, maintains confidentiality under FERPA, and assists with office documentation, reporting, supplies, and special projects.

Provides hands-on Level 2 onsite IT support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology. Responsibilities include ServiceNow ticket resolution, asset and inventory management, onboarding and offboarding support, equipment installation, cabling, network troubleshooting, site readiness, vendor coordination, documentation, and onsite project assistance.

Provides confidential executive administrative support to senior management, including calendar coordination, meeting minutes, presentations, travel arrangements, reporting, records maintenance, claims administration, event coordination, customer communications, mailroom oversight, and coupon program management. Requires strong organization, confidentiality, multitasking, customer service, reporting, and Microsoft Office skills.

Own customer support tickets from initial response through resolution, maintaining SLA commitments and coordinating escalations. Troubleshoot Linux-based GPU clusters, access issues, storage, networking, containers, drivers, quotas, security groups, billing, and account problems. Gather logs, reproduce issues, execute and create runbooks, improve documentation, and communicate clearly under pressure. The role requires cross-time-zone collaboration and participation in an on-call rotation for critical incidents.