Top Operations & Support Jobs

Provides Tier 2 technical support for complex escalations involving Windows, Microsoft 365, networking, applications, servers, and business technologies. The role owns issues through resolution, documents solutions, supports clients remotely and onsite, mentors Tier 1 technicians, identifies recurring problems, and collaborates on service improvements and deployments. It includes rotating after-hours on-call coverage and travel to client locations throughout the Research Triangle area.

Provides technical support across PostHog products, owns customer tickets, investigates and debugs unfamiliar systems, ships code and documentation fixes, and partners with engineering teams on recurring customer issues. The role also improves support tooling and workflows, communicates clearly with technical customers, and shares product feedback to inform prioritization.

Coordinates school office operations across communications, data systems, or finance. Responsibilities include serving students, families, and staff; managing enrollment, attendance, student records, accounting, bill pay, procurement, supplies, vendor deliveries, and event logistics. The role requires strong organization, communication, accuracy, multitasking, and professionalism in a fast-paced K-12 school environment.

Provides administrative and secretarial support to the adoptions department. Responsibilities include maintaining FSFN and Excel records, filing and document processing, handling calls, scheduling meetings, preparing agendas and minutes, processing expenses and reimbursements, ordering supplies, coordinating equipment support, and preparing correspondence. The role is conducted in-office during standard business hours, with occasional evening or weekend work as needed.

Supports the CMO and CRO by managing calendars, inboxes, travel, meeting preparation, executive communications, reports, cross-team initiatives, relationships, expenses, and vendor invoices. The role requires prioritizing competing demands, coordinating distributed teams, preparing executive materials, tracking action items, and maintaining confidentiality in a fast-growing remote startup.

Provides clerical and administrative support to the UC Shelter Program Director and staff. Responsibilities include admitting youth into program systems, maintaining files and documentation, processing mail and possessions, preparing reports and forms, recording meeting minutes, coordinating meetings and schedules, answering phones, receiving visitors, and following agency and regulatory procedures.

Provides member and team support for financial transactions, account maintenance, ACH and card disputes, wires, loan payments, credit card changes, and digital banking services. Assists with account and certificate openings and closings, resolves problems, supports call-center overflow, and maintains accuracy across multiple systems. Requires strong communication, confidentiality, multitasking, computer proficiency, and a courteous customer-service approach in a professional credit union environment.

Leads global immigration process excellence initiatives, applying Lean Six Sigma and DMAIC to analyze workflows, improve SLAs, standardize processes, document operating procedures, and measure benefits. Partners with operations, technology, product, data, and transition teams to implement corrective actions, develop performance insights, support change adoption, and sustain operational improvements across global, matrixed teams.

Leads strategy planning and departmental operations across Development Operations, Portfolio Management, and Biostatistics Data Management. Coordinates leadership forums, annual planning, communications, knowledge management, organizational programs, documentation, workforce planning, governance, and cross-functional initiatives. Drives process improvement, operational metrics, stakeholder alignment, and execution of departmental priorities in a regulated biopharma environment.

Assists with property operations, leasing, resident relations, rent collection, reporting, lease administration, and regulatory compliance. Converts prospects into leases, conducts apartment tours and inspections, processes applications and payments, maintains records, and supports renewals and resident services. Assists the property manager with daily activities, audits, inspections, affordable-housing certifications, and legal documentation. May supervise on-site personnel when the manager is absent.