Top Tech Jobs & Startup Jobs

Supports global HR operations through employee data maintenance, onboarding and offboarding workflows, payroll coordination, Workday updates, reporting, employee inquiries, invoices, procurement, and compliance-related requests. The role partners with HR colleagues and third-party administrators to improve processes, maintain accurate records, meet service-level deadlines, and deliver consistent employee services across regions.

Manages the organization’s HR function, including employee relations, recruiting, onboarding, benefits, compensation, performance management, payroll coordination, personnel records, training, workers’ compensation, and employment-law compliance. Leads HR staff, supports managers, maintains policies and documentation, oversees evaluations and salary adjustments, and ensures compliance with federal and state regulations applicable to the healthcare facility.

Provides timely customer support through professional phone communication, call routing, report preparation, file maintenance, paperwork, and research of dispatches and bills of lading. Maintains customer information, communicates with management and dispatch teams, and prioritizes multiple administrative tasks while promoting safety, confidentiality, accuracy, and dependable service.

Manage service delivery for a life sciences-focused MSP pod, overseeing support staff, service quality, SLAs, ticketing, billing accuracy, utilization, capacity planning, escalations, client reviews, onboarding, documentation, and continuous improvement. Ensure delivery aligns with HIPAA, HITECH, GxP, and FDA 21 CFR Part 11 requirements. Coach technical staff, coordinate incident communications, improve PSA workflows, and partner with client executives and customer success managers.

Builds an assigned territory by converting leads, handling inbound inquiries, and conducting high-volume outbound prospecting. The representative identifies and qualifies B2B prospects, develops new accounts, manages the sales pipeline in CRM and ERP systems, recommends equipment solutions, meets growth goals, provides customer service, and collaborates with sales, marketing, and support teams. The role also provides market feedback and supports occasional customer events and trade shows.

Leads account management and customer success across complex public-sector partnerships and SaaS accounts. Oversees strategic account leads, partner success managers, technical support, and training; owns retention, portfolio health, customer success metrics, escalations, onboarding, adoption, and support standards. Partners with Sales, Product, Engineering, and Delivery to identify expansion opportunities, align customer needs with platform capabilities, maintain contract scope, and improve client outcomes.

Owns and develops Shepherds Ministries and Shepherds College’s storytelling strategy across platforms. Responsibilities include building a story pipeline, conducting interviews, writing magazine features, creating social media campaigns, hosting and growing a podcast, mentoring a student social media team, and collaborating with Admissions, Development, Marketing, and Alumni Relations to expand mission impact.

Create clear, concise UX copy across patient-facing and business healthcare workflows, including onboarding, forms, errors, notifications, AI interactions, and transactional communications. Partner with Design, Product, Engineering, Research, and users to improve information architecture, terminology, interaction patterns, and content systems. Develop voice and tone guidelines, reusable content patterns, and scalable AI-assisted workflows while ensuring clarity, accuracy, accessibility, consistency, and trust in complex healthcare software experiences.

Provides front-desk and administrative support for an ABA therapy office. Responsibilities include greeting clients, directing phone and email inquiries, maintaining client files and office supplies, supporting clinical staff, auditing records, managing administrative projects, and rescheduling appointments in Theradriver.

Serve as a strategic partner to the CEO and executive leadership team by managing calendars, priorities, meetings, travel, briefings, and follow-through. Coordinate executive meetings, offsites, conferences, and special projects while tracking strategic initiatives, decisions, deadlines, and workflows. The role requires exceptional judgment, discretion, communication, organization, and proactive support in a fast-paced environment.