Top Tech Jobs & Startup Jobs

Responds to consumer and customer inquiries, investigates product complaints with Quality Assurance teams, determines root causes and corrective actions, documents cases in CRM, manages retrieval kits, communicates resolutions, follows up on unresolved issues, identifies trends, and supports knowledge-base and process improvements.

Leads quality assurance and project enablement for data services engagements. Translates customer specifications into annotator guidelines, training, qualification tests, and calibration materials; designs sampling, review, and agreement-metric workflows; configures QA processes in the labeling platform; owns delivery sign-off, quality monitoring, root-cause analysis, corrective action, and quality reporting. Builds reusable quality playbooks and templates to improve workforce accuracy, reduce rework, and support scalable operations.

Provides strategic administrative support to the CEO and Chief Development Officer, including complex calendar management, correspondence, board and committee governance, meeting coordination, donor relationship tracking, executive materials, travel logistics, and special projects. Serves as a trusted liaison to board members, donors, partners, staff, and community stakeholders while maintaining action-item tracking, records, dashboards, and follow-through systems.

Provides flexible cross-functional support across 401(k) plan onboarding, conversions, and client servicing. Manages cases through milestones and SLAs, coordinates with sponsors and external partners, supports plan setup and asset transfers, maintains Salesforce documentation, handles client communications and escalations, and ensures compliance with ERISA, IRS, and DOL requirements. The role is fully remote and requires strong organization, communication, accuracy, and adaptability in a high-volume environment.

Responds to internet leads through phone, text, and email; answers questions, schedules appointments, records interactions, and follows up on opportunities. Builds and sends eLead campaigns, monitors responses, routes opportunities, tracks results, and supports marketing promotions, events, customer communications, and campaign planning. Provides backup phone coverage for customer care centers while maintaining accurate records across multiple businesses.

Drive new business development for American Global’s surety practice in the Philadelphia market. Build relationships with contractors, developers, carriers, underwriters, and referral sources; identify opportunities; present tailored surety solutions; support proposals and RFPs; maintain a sales pipeline; and achieve new business and retention goals. The role requires strong construction and surety market knowledge, consultative sales abilities, industry relationships, and travel for client meetings and networking.

Leads New York’s cannabis sales organization, driving revenue growth, territory strategy, account development, retail execution, forecasting, promotional activity, collections, and cross-functional alignment. Coaches and holds sales representatives accountable to performance KPIs, conducts field visits, develops key accounts, identifies new business opportunities, manages aged receivables, and provides market insights and revenue forecasts.

Manage strategic Fortune 500 and enterprise accounts, develop C-level relationships, sell Omnissa’s SaaS portfolio, acquire and expand business, negotiate complex deals, forecast pipeline in Salesforce, and collaborate with cross-functional teams. The role requires strategic account planning, consultative selling, customer engagement, industry awareness, and frequent regional travel.

Maintain, troubleshoot, validate, and deploy laboratory automation systems in a molecular testing environment. Support automated workflow development, equipment and software integration, qualification documentation, operator training, vendor coordination, regulatory compliance, and continuous improvement. The role requires familiarity with Hamilton liquid handlers, laboratory software, molecular workflows, LIMS, and applicable quality and safety standards.

Manages client invoice portfolios by tracking monthly utility invoices, optimizing receipt methods, resolving discrepancies with providers, scanning mailed invoices, and ensuring compliance with tax and accounting standards. The role also supports property transitions, communicates with clients, meets departmental KPIs, and helps implement invoice-management best practices. This is a hybrid position requiring on-site work at the Lehi office once per week.