The Role
Manages client invoice portfolios by tracking monthly utility invoices, optimizing receipt methods, resolving discrepancies with providers, scanning mailed invoices, and ensuring compliance with tax and accounting standards. The role also supports property transitions, communicates with clients, meets departmental KPIs, and helps implement invoice-management best practices. This is a hybrid position requiring on-site work at the Lehi office once per week.
Summary Generated by Built In
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
As an Invoice Acquisition Specialist you will provide utility and invoice management services to a portfolio of clients. Clients choose Entrata to manage their community utility bills and generate individual resident invoices in a timely and accurate manner. A successful Invoice Acquisition Specialist will maintain our high standards for accuracy while ensuring the timely receipt of all of our client’s invoices.
This position is hybrid and requires working on-site at our Lehi office once per week.
Responsibilities will include
- Overseeing a portfolio of clients by tracking their monthly invoices and ensuring timely receipt of those invoices
- Optimizing invoice receipt method to ensure the fastest receipt possible
- Coordinating with utility providers to resolve discrepancies, discrepancies, and invoice-related issues
- Scanning physical invoices received through the mail daily
- Ensure compliance with tax regulations, accounting standards, and company policies
- Assisting team members, as needed, to fulfill their job duties
- Partnering with other departments when taking on new properties to ensure a smooth transition
- Collaborating with Utility Service Manager and other internal teams to ensure client needs are met
- Meeting department metrics and KPI’s
- Ensure compliance with tax regulations, accounting standards, and company policies
- Participate in the development and implementation of best practices for invoice management
- Communicate with client during implementation via email and phone
Minimum Qualifications
- High school diploma or equivalent
- Proficiency in Google Office Suite
- Strong attention to detail and data accuracy
- Excellent communication and interpersonal skills
- Ability to deliver quality results with strict deadlines
- Excellent problem solving skills and attention to detail
- Self-motivated with or without supervision; a healthy desire to constantly succeed
- Ability to work well with others in a team setting
Preferred Qualifications
- Utility experience
- Accounting experience, specifically accounts payable
- Associate's or bachelor's degree in finance, accounting, or a related field.
- Experience with invoice processing software or accounting software (e.g., QuickBooks, SAP).
- Knowledge of tax regulations and accounting principles.
- Prior experience in a property management or real estate industry.
- Ability to handle a high volume of invoices and meet deadlines in a fast-paced environment.
- Experience using Zendesk
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.
Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
Skills Required
- High school diploma or equivalent
- Proficiency in Google Office Suite
- Strong attention to detail and data accuracy
- Excellent communication and interpersonal skills
- Ability to deliver quality results under strict deadlines
- Excellent problem-solving skills
- Ability to work independently with or without supervision
- Ability to work well in a team setting
- Utility experience
- Accounting experience, specifically accounts payable
- Associate's or bachelor's degree in finance, accounting, or a related field
- Experience with invoice-processing or accounting software such as QuickBooks or SAP
- Knowledge of tax regulations and accounting principles
- Prior property management or real estate industry experience
- Ability to handle a high volume of invoices and meet deadlines in a fast-paced environment
- Experience using Zendesk
Entrata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrata and has not been reviewed or approved by Entrata.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, with medical/dental/vision options, HSA/FSA access, and disability coverage described as solid. Health insurance is also framed as a relative highlight compared with other parts of the total rewards package.
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Retirement Support — Retirement offerings include access to a 401(k) with an employer match, indicating some structured long-term savings support. The match is described with enough specificity to suggest it is dependable, even if not positioned as best-in-class.
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Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including PTO/vacation language, periodic company recharge days, and a winter shutdown period. Flexible work options (remote/hybrid where roles allow) are repeatedly presented as part of the broader rewards experience.
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The Company
What We Do
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
