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Top Senior Customer Success Jobs in Nashville, TN
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills:
Bi PlatformsData AnalyticsSaaS
Software
The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.
Top Skills:
Ai ToolsChatgptClaude CodeConfluenceExcelGleanJIRAPendoSalesforce
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills:
Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
Artificial Intelligence • Big Data • Information Technology
Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.
Top Skills:
APIsBi ToolsData IntegrationsLookerPlanhatSalesforceSigmaSnowflakeSQL
Information Technology
The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.
Top Skills:
Excel
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills:
GainsightSalesforce
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills:
Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills:
B2B SaasCloudFinopsInfrastructureSecurity
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills:
Ai ToolsFinancial Innovation Platform
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills:
AINo-Code ToolsSupply Chain Management Technologies
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills:
Google SuiteMS OfficeSalesforce
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Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills:
Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills:
APIsSaaS
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills:
CRMSaaSSalesforce
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills:
CmsGainsight CsGainsight PxJourney Orchestrator
Security • Cybersecurity
Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.
Top Skills:
CloudCloud ArchitectureEndpointsHybrid CloudNetworkingNumi AiOn-PremPicus Security Validation PlatformRisk Visibility And PrioritizationSecurity
Cloud • Software
The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.
Top Skills:
.NetAWSAzureGainsightGCPJavaNoSQLPythonSaaSSalesforce
Software
As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.
Top Skills:
ExcelPowerPointSaaS
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills:
Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills:
Bluespine SoftwareData AnalyticsHealthcare Claims Data
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Healthtech
Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.
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