The role involves building prototypes and features, collaborating across teams, and leveraging AI to innovate ServiceNow's product offerings, while also gathering customer feedback.

The Product Manager will drive the product vision and roadmap for the Client Portal, collaborating with stakeholders to enhance client satisfaction and business outcomes through strategic feature development.

The Division Product Manager oversees all architectural needs for the division, ensuring product alignment, quality control, and project execution, while managing team performance and resource allocation.