Top Operations & Support Jobs

Leads claims operations, including auto claims management, strategy, regulatory and quality compliance, service improvement, budgeting, cost control, staffing, succession planning, and development of claims managers and supervisors. The role drives profitability, performance standards, corrective actions, cross-functional collaboration, and customer service outcomes. It requires extensive insurance claims expertise, leadership experience, financial analysis capabilities, and knowledge of applicable laws and regulations.

Build and manage revenue operations infrastructure for a high-growth B2B SaaS company. Responsibilities include GTM enablement, territory planning, routing, pipeline forecasting, reporting, end-to-end CRM administration, marketing and sales attribution, and commission management. The role partners closely with sales, marketing, and finance teams to improve processes, data quality, forecasting, and company-wide decision-making.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead operations optimization by implementing automation, AI tools, and system integrations across brokerage operations. Manage teams, ensure regulatory compliance, support large system and client conversions, build dashboards (Power BI/Tableau), analyze KPIs, and partner with technology and compliance to reduce manual work and improve efficiency.

Lead and optimize warehouse operations across multiple departments, driving efficiency, inventory control, KPI performance, P&L accountability, staff leadership, safety compliance, and cross-functional coordination to meet SLAs and customer expectations.

Leads IT operations in a multi-shift manufacturing environment, prioritizing production uptime, plant systems reliability, IT/OT infrastructure, and rapid issue resolution. Manages plant IT staff, supports automation and capital projects, oversees outages, backups, disaster recovery, cybersecurity practices, vendors, budgets, and system integrations. Provides hands-on support for SCADA, manufacturing systems, servers, Active Directory, Microsoft 365, and users across plant and corporate locations. Requires strong leadership, troubleshooting, project management, and industrial technology experience.

Leads regional revenue operations by aligning sales, marketing, and customer success teams. Owns forecasting, pipeline management, territory and quota planning, sales methodology adoption, data integrity, reporting, process optimization, sales enablement, compensation, pricing support, and commercial governance. Analyzes revenue metrics and operational trends to provide strategic insights, improve productivity, and drive predictable growth across the customer lifecycle.

Own day-to-day administration, governance, user readiness, and operational support for enterprise planning and collaboration platforms. Manage access, onboarding, UAT, documentation, metrics, and governance artifacts while partnering with cross-functional teams to ensure compliance, audit readiness, and continuous improvement.

Lead strategic and operational programs to optimize Sales, SDR, and Channel processes. Use analytics, automation, and tooling to improve pipeline health, forecast accuracy, and customer retention. Build dashboards, identify at-risk accounts, implement scalable processes, and partner with leadership to translate data into actionable revenue-driving initiatives.

The Task Operations Support Manager will oversee administrative functions, coordinate teams, analyze operational challenges, develop documentation, and enhance compliance.

The Task Operations Support Manager oversees operational functions, collaborates with teams, analyzes challenges, and ensures quality in mission-critical operations for a federal client.

The Task Operations Support Manager oversees administrative and operational functions, collaborates with teams, and improves operational efficiencies for federal clients.

The Base Operations Program Manager oversees daily facility operations, manages support services, ensures compliance with standards, and coordinates maintenance activities.

Lead and manage maintenance operations for customer automated systems, ensuring excellent service delivery, safety, and team development. Communicate effectively with clients and manage site budgets.

The Operations Experience Manager leads store operations by ensuring customer service standards, managing talent, ensuring safety, and executing operational processes. They handle order fulfillment, staff training, and adherence to policies while performing Manager on Duty functions.

The Coding Operations Manager oversees daily operations, focusing on client relations, performance reporting, employee management, and quality assurance. Responsibilities include maintaining customer satisfaction, managing team performance, conducting employee check-ins, and ensuring operational efficiency.

Lead forecasting, financial modeling, and analytics infrastructure to inform leadership decisions. Build dashboards, translate data into executive recommendations, and drive cross-functional initiatives end-to-end using SQL, R/Python, Excel, and AI-enabled workflows.

Optimize the end-to-end revenue process across Sales, Marketing, and Customer Success. Own CRM administration (data integrity, workflows, user adoption), marketing automation, lead routing, and campaign attribution. Build dashboards and KPIs, maintain the revenue tech stack, identify automation opportunities, support forecasting and planning, and provide executive reporting and cross-functional process documentation to improve pipeline, conversion, and revenue growth.

Lead operational strategy and data analysis to optimize flight operations, KPIs, and efficiency. Collaborate cross-functionally, conduct root-cause analyses, drive process improvements, and present strategic recommendations to senior leadership.

The Team Manager oversees operational performance, ensuring quality control, manages staff recruitment and training, handles customer relationships, and ensures adherence to client policies.

Own workforce management analytics, partner performance governance, and CRM routing design/testing. Monitor staffing and interaction volume, produce performance reports, lead partner performance reviews, and identify workflow and training improvements to boost agent and customer outcomes.

Lead daily execution of internal fraud alert review and referral processes. Assess alerts and referrals, document findings, escalate high-risk incidents, maintain case records, identify trends, and collaborate with cross-functional teams to improve detection rules, models, and monitoring systems. Ensure confidentiality, SLA adherence, and operational performance while supporting investigations and reporting on detection effectiveness.

Lead technology service delivery and operations to ensure high product availability. Mentor teams, resolve complex incidents, architect scalable processes, oversee maintenance/monitoring, drive large-scale application maintenance, and align technology solutions with business strategy.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

The Senior Operations Manager will oversee daily operations of the autonomous vehicle fleet, manage teams, develop operational strategies, and ensure service delivery and safety in new markets.