Top Operations & Support Jobs

Oversee daily business operations for a growing government contractor, coordinating HR, accounting, contracts administration, compliance, proposals, facilities, corporate administration, and business development support. Improve processes, mitigate operational risks, ensure regulatory and customer compliance, and foster accountability and continuous improvement across the organization.

Leads claims operations, including auto claims management, strategy, regulatory and quality compliance, service improvement, budgeting, cost control, staffing, succession planning, and development of claims managers and supervisors. The role drives profitability, performance standards, corrective actions, cross-functional collaboration, and customer service outcomes. It requires extensive insurance claims expertise, leadership experience, financial analysis capabilities, and knowledge of applicable laws and regulations.

Build and manage revenue operations infrastructure for a high-growth B2B SaaS company. Responsibilities include GTM enablement, territory planning, routing, pipeline forecasting, reporting, end-to-end CRM administration, marketing and sales attribution, and commission management. The role partners closely with sales, marketing, and finance teams to improve processes, data quality, forecasting, and company-wide decision-making.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

The Manager, Strategy & Operations will orchestrate enterprise B2B deals, oversee late-stage sales, coordinate internal resources, and use data to drive closures.

The Operations Project Manager manages wellness operations projects, coordinating across product development, supply chain, and vendor management to ensure timely execution and efficiency in processes.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

The Senior Manager will drive the strategic vision and operational excellence of the EDGE network, manage budgets, oversee events, and build stakeholder relationships to enhance community impact.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead operations optimization by implementing automation, AI tools, and system integrations across brokerage operations. Manage teams, ensure regulatory compliance, support large system and client conversions, build dashboards (Power BI/Tableau), analyze KPIs, and partner with technology and compliance to reduce manual work and improve efficiency.

Manage an operational unit supporting DE/NJ markets: monitor KPIs, ensure timely payroll, optimize processes, lead staffing and training, handle compliance and escalations, prepare reports, collaborate across departments, and drive continuous improvement and stakeholder relationships.

Lead and optimize warehouse operations across multiple departments, driving efficiency, inventory control, KPI performance, P&L accountability, staff leadership, safety compliance, and cross-functional coordination to meet SLAs and customer expectations.

Lead and maintain ECLF's operational framework, including policy and procedure management, business systems administration, cross-functional coordination across lending, capital, portfolio administration and asset management teams, contract and payments management, program monitoring, and support for program development and implementation. Serve as program management lead and ECLF representative on Enterprise-level operational and data governance initiatives, audits, and systems improvements.

The Senior Operations Manager oversees warehouse performance, manages teams, ensures safety compliance, and implements strategic action plans to optimize operations.

Leads revenue operations across sales, marketing, planning, systems, forecasting, pipeline reporting, lead management, and commercial processes. Owns Salesforce architecture, CRM adoption, workflows, automation, data governance, dashboards, and revenue projections. Partners with commercial leaders to resolve operational issues, improve lead and opportunity progression, evaluate integrations, apply AI-enabled workflows, and establish consistent processes across teams.

Manages regional DMV and title center operations, ensuring SLA compliance, timely processing, quality, staffing, training, and regulatory accuracy. Monitors performance metrics, dashboards, reports, call-center activity, and aging inventory; improves workflows and supports automation and system enhancements. Partners with legal, procurement, technology, vendors, and branch leadership on title requirements, state-law changes, audits, budgets, business continuity, and special projects. Regularly travels to title centers and oversees employee development and accountability.

Leads IT operations in a multi-shift manufacturing environment, prioritizing production uptime, plant systems reliability, IT/OT infrastructure, and rapid issue resolution. Manages plant IT staff, supports automation and capital projects, oversees outages, backups, disaster recovery, cybersecurity practices, vendors, budgets, and system integrations. Provides hands-on support for SCADA, manufacturing systems, servers, Active Directory, Microsoft 365, and users across plant and corporate locations. Requires strong leadership, troubleshooting, project management, and industrial technology experience.

Supports pharmaceutical business operations through data analysis, metrics reporting, dashboard maintenance, process documentation, meeting coordination, vendor management, resource planning, and continuous improvement projects. The role gathers and analyzes operational and financial data, coordinates cross-functional activities, maintains tracking systems, identifies process inefficiencies, and supports senior team members across the Global Development portfolio.

Leads regional revenue operations by aligning sales, marketing, and customer success teams. Owns forecasting, pipeline management, territory and quota planning, sales methodology adoption, data integrity, reporting, process optimization, sales enablement, compensation, pricing support, and commercial governance. Analyzes revenue metrics and operational trends to provide strategic insights, improve productivity, and drive predictable growth across the customer lifecycle.

Manage eCommerce site operations, including catalog maintenance, product merchandising, content scheduling, promotions, launches, translations, and site optimization. Lead cross-functional planning with merchandising, marketing, creative, product, and site experience teams. Oversee operational workflows, Shopify and NetSuite coordination, vendor updates, SEO collaboration, consumer experience improvements, and weekly eCommerce Scrum meetings.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Own day-to-day administration, governance, user readiness, and operational support for enterprise planning and collaboration platforms. Manage access, onboarding, UAT, documentation, metrics, and governance artifacts while partnering with cross-functional teams to ensure compliance, audit readiness, and continuous improvement.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

Lead and manage the QA framework and audit program for Agency Operations, ensuring SOP adherence, compliance, and audit readiness. Oversee QA staff, analyze quality data and trends, produce executive reporting, drive root-cause analysis and corrective actions, partner with cross-functional teams to improve processes, and maintain operational risk and quality KPIs.

Provide primary onsite and remote IT support, resolve escalations, manage ITIL service operations, administer SharePoint Online, coordinate deployments, support desktop imaging and cloud infrastructure, train staff, and maintain IT operational documentation.