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Manage daily office administration, billing, accounts receivable, collections, payables, payroll/HR support, and customer service. Supervise billing, collections and customer service staff, prepare financial entries and reports, reconcile invoices, support sales contract tracking, and maintain reporting systems for financial and operational analysis.

Lead end-to-end implementations of a healthcare SaaS platform, manage client relationships, gather requirements, coordinate cross-functional teams, mitigate risks, improve processes, and transition clients to support and account management.

Owns relationships with a portfolio of fleet-management clients, serving as their primary contact and trusted advisor. Responsibilities include resolving issues, supporting fleet lifecycle activities, developing strategic recommendations, conducting client reviews, monitoring account performance, promoting customer-facing technology, maintaining CRM documentation, supporting onboarding, and identifying retention and growth opportunities. The role collaborates cross-functionally to deliver service excellence and improve client outcomes.

This role involves analyzing user requirements, debugging software, leading teams, designing software and databases, and implementing complex algorithms while ensuring adherence to quality standards.

Develop and manage requirements, system artifacts, design processes, verification plans, integration and test plans for radioisotope power systems. Coordinate fabrication, integration, testing, project schedules, subcontractors, and regulatory compliance. Perform trade studies and define system performance criteria while applying systems engineering methodology, configuration management, and quality standards in aerospace, maritime, or nuclear environments.

Generate new residential and commercial lawn-care business through door-to-door and lead follow-up. Conduct in-person consultations, recommend treatment plans, present and sell packages, onboard customers, plan daily routes, track sales activity, coordinate with operations, and support marketing and customer satisfaction.

Provide HR-focused analytics and reporting to drive hiring, engagement, and retention decisions. Design and maintain HR scorecards, perform ad-hoc and predictive analyses, pull and validate data from Workday and SQL sources, support targeted recruitment campaigns, and translate business needs into reliable data products and presentations.

Design and execute unit, end-to-end, and automated tests for healthcare software and integrations. Collaborate with Product and Engineering, identify and triage defects, investigate customer-reported issues, and provide live customer support. Maintain application reliability, prevent regressions, assess risks, and improve observability and test coverage using automation and LLM-based tools. Work with clinical workflows, healthcare data, APIs, and integration standards to ensure accurate functionality and a strong user experience.

Provides onsite and remote technical support for employees across desktop computers, mobile devices, software, network services, Microsoft 365, and ERP systems. Responsibilities include resolving and documenting helpdesk tickets, configuring hardware and printers, managing user accounts and access, troubleshooting Windows and network issues, supporting smartphones and VOIP systems, training users, and assisting with technology projects across multiple regional sites.

The Program Manager oversees research project execution, coordinates approvals and compliance with regulatory bodies, manages budgets, and communicates with stakeholders for a large laboratory focused on tuberculosis research.