Top IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

Provide first-line Salesforce user support, perform data audits and mass uploads, maintain documentation and data dictionary, assist with report/dashboard creation, support Agentforce/AI field mapping and prompt auditing, help with UAT, and create internal enablement content. Work under senior admins to maintain CRM integrity and gain certification.

The UCC Engineer owns and evolves collaboration technologies, manages conference rooms, automates workflows, and supports user needs while ensuring reliable collaboration solutions.

The Device Management Specialist provides on-site support for branch service initiatives, assists with device implementations, and maintains operational processes within the financial services sector.

The Operations Analyst M365 role provides operational and administrative support for Microsoft 365, focusing on Exchange Online and messaging services. Responsibilities include monitoring, managing changes, resolving incidents, and ensuring security and compliance of email solutions, requiring 2 to 4 years of relevant experience.

The Technology Operations Manager leads incident management, coordinates technology restoration efforts, and drives continuous service improvements within the IT operations team to enhance system resiliency.

The Technology Operations Manager oversees incident management, coordinates critical issue resolutions, and leads improvement initiatives to enhance IT service availability.

The Systems Administrator will manage and support Microsoft 365 and Azure environments, ensuring system efficiency, security, and reliability. Responsibilities include troubleshooting, system maintenance, user management, and collaboration with teams to implement cloud solutions and improve systems performance.

Supervise IT Desktop Support staff, ensuring effective operations and training. Handle escalated issues, manage workloads, and report on performance.

The Desktop Support Specialist is responsible for providing IT support, managing devices, conducting onboarding, and troubleshooting hardware and software issues.

The Tier 2 Support Technician ensures optimal performance of computing systems by troubleshooting hardware, software, and network issues. Responsibilities include configuring networked computers, maintaining security, using AI tools for support enhancement, and mentoring the Help Desk team.