Top IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

The Manager, Operations & Incident Management will lead the global Major Incident team, managing critical IT outages, ensuring timely resolution, and maintaining operational stability. The role involves coordinating teams, driving response to incidents, and developing disaster recovery plans, all while leading a team in a dynamic environment.

Responsible for technical administration of imaging systems, supporting users, and managing departmental operations related to imaging technologies.

The IT Systems Engineer optimizes internal infrastructure for a remote workforce, ensuring security, compliance, and operational efficiency through strategic IT initiatives.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The candidate will manage Tivoli Workload Scheduler for mainframe and distributed tasks, requiring on-call availability and onsite work.

The IT Infrastructure Manager leads infrastructure systems development, team management, and ensures scalable, secure operations while coordinating key initiatives and vendor relationships.

The ITSM Process SME will enhance ITSM processes focusing on Incident, Problem, and Change Management, and will be responsible for data analysis and process improvement efforts.

Manage daily site maintenance, support WordPress site builds, and train alongside the AI & Automation Manager for future specialization.

Install outdoor TVs securely at residential or commercial locations, troubleshoot A/V issues, and ensure customer satisfaction. Requires flexibility in schedule and owned tools.

Freedom Technology Solutions Group invites applicants for a creative IT career focused on Data Engineering, Business Intelligence, and Software Engineering with growth and innovative culture.