Top IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Field Technician maintains in-store media devices by checking connections, resetting displays, and collaborating with the Operations team for troubleshooting.

The role involves monitoring computer systems, performing configurations and troubleshooting, supporting job scheduling, and maintaining cloud services. It requires analyzing system issues and enhancing overall IT operations.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The role involves providing technical support for Hoffman enclosure products, assisting customers with product selection, troubleshooting, and ensuring high-quality service. Collaboration with engineering and sales teams is essential.

Provide second level support to IT specialists, resolve complex technical problems, manage Service Desk tickets, and coordinate across teams.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.