Top IT Support & Helpdesk Jobs in Minneapolis–Saint Paul, MN

The role involves monitoring computer systems, performing configurations and troubleshooting, supporting job scheduling, and maintaining cloud services. It requires analyzing system issues and enhancing overall IT operations.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Field Technician maintains in-store media devices by checking connections, resetting displays, and collaborating with the Operations team for troubleshooting.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Supervise IT Desktop Support staff, ensuring effective operations and training. Handle escalated issues, manage workloads, and report on performance.

The Application Analyst supports application systems by troubleshooting issues, providing customer training, and monitoring environments. They analyze problems, implement solutions, and communicate effectively with users and team members.