Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Supports service excellence through quality audits, compliance monitoring, process improvement, technology pilots, documentation, and cross-functional projects. The role provides data-informed recommendations, maintains operational consistency, supports innovation and efficiency initiatives, and offers floating team coverage during staffing or workload needs. Salesforce proficiency is required, while training and medical funding experience are preferred. The position is primarily onsite during onboarding, with hybrid or remote work potentially available afterward.

Provides part-time administrative and office support for Minneapolis, Houston, and remote teams. Responsibilities include answering calls and emails, scheduling meetings, managing supplies and deliveries, organizing office spaces and documentation, coordinating events and vendors, assisting with data entry and facilities issues, and supporting executive expense reporting. Requires strong organization, communication, reliability, attention to detail, and proficiency with Microsoft 365 and Teams.

Administers enterprise SaaS applications, especially SharePoint Online and Azure DevOps. Manages access, permissions, licensing, vendors, application lifecycles, support processes, metrics, governance, and portfolio optimization. Troubleshoots issues, coordinates escalations, develops documentation and reports, and automates onboarding, access, reporting, and license-management activities using Microsoft technologies. Partners with business owners, Procurement, Security, Infrastructure, and Enterprise Architecture to improve service delivery and reduce costs.

Supports client disclosure document production through the Quinn platform, including onboarding Microsoft Word files, cleanup, style tagging, proof review, formatting troubleshooting, document maintenance, client support, UAT, process documentation, and continuous improvement. Collaborates with Customer Success, Production Design, Proxy, and other internal teams while maintaining document accuracy, compliance, and quality.

Provides confidential administrative support to vice presidents, directors, and department teams. Responsibilities include calendar and meeting management, correspondence and presentation preparation, file maintenance, budget auditing, expense reports, visitor assistance, travel coordination, and administrative projects. The role requires strong Microsoft Office skills, communication, organization, typing, confidentiality, independent judgment, and customer service abilities.

Leads customer experience departments by managing staff, workloads, budgets, workflows, training, performance standards, complaints, and operational improvements. Oversees regulatory compliance within the home medical equipment industry, analyzes departmental reports, supports system implementations and process automation, and maintains relationships with customers, referral sources, and internal stakeholders. Responsibilities include hiring, coaching, evaluations, corrective actions, goal setting, and expense control.

Coordinates client tax-compliance workflows, including data mapping, importing, reconciliation, print-file and transmittal-file creation, and timely regulatory submissions. Documents client requirements, provides software training, supports remittances to federal and state agencies, and identifies process improvements. The role requires strong Excel and software skills, customer service, clear communication, attention to detail, independent work, and willingness to use AI-assisted tools.

Provides enterprise leadership for business process optimization and continuous improvement. Develops process frameworks, governance, strategies, and performance standards; leads cross-functional transformation initiatives; manages resources, budgets, and improvement investments; advances automation, AI, analytics, and workflow modernization; and develops leaders while guiding organizational change and adoption across business functions.

Processes and tracks affordable housing move-in applications and annual recertifications, verifies household income and asset information, maintains compliance records, communicates with applicants and property teams, supports audits and reporting, and helps resolve documentation deficiencies while meeting strict deadlines.

Maintains MLS property listings, sales records, files, reports, advertising, payments, and escrow information. Provides general administrative support by answering phones, greeting visitors, scheduling appointments, managing mail and supplies, tracking signs, preparing packets, and maintaining office equipment. Verifies listing information, supports sales staff, and may assist other office personnel. Requires strong organization, communication, accuracy, multitasking, and one year of clerical or administrative experience.