Director Process Optimization

Posted 3 Days Ago
Be an Early Applicant
5 Locations
In-Office
150K-203K Annually
Expert/Leader
Fintech • Financial Services
The Role
Provides enterprise leadership for business process optimization and continuous improvement. Develops process frameworks, governance, strategies, and performance standards; leads cross-functional transformation initiatives; manages resources, budgets, and improvement investments; advances automation, AI, analytics, and workflow modernization; and develops leaders while guiding organizational change and adoption across business functions.
Summary Generated by Built In

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

  • Hybrid model – up to 50% work from home
  • Flexible schedules including ample flexibility in the summer months
  • Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
  • Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
  • Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
  • Learning and development programs
  • Mentorship programs
  • Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
  • Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers. 

This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.

The contributions you will make: 

This position provides strategic leadership for enterprise business process optimization and continuous improvement, establishing consistent frameworks and capabilities that strengthen operational effectiveness and organizational performance. The incumbent develops functional strategies, governance practices and improvement priorities that align business processes, resources and technology with organizational objectives. Through people leadership, cross-functional partnership and organizational change, this position advances scalable solutions, process discipline and sustainable business outcomes.

A typical day: 

  • Develops and executes enterprise process optimization strategies and priorities that align improvement initiatives, resources and capabilities with organizational objectives and business needs.
  • Establishes process improvement frameworks, methodologies, governance practices and performance standards that promote consistency, accountability and continuous improvement across business functions.
  • Leads and develops leaders and professionals through performance management, coaching, talent development, succession planning and organizational capability building.
  • Directs a portfolio of cross-functional process improvement and transformation initiatives, establishing priorities, resource requirements and performance expectations to achieve measurable business outcomes.
  • Oversees functional resource planning, budgets and improvement investments to support strategic priorities, organizational capacity and responsible financial stewardship.
  • Advances process modernization through the evaluation and adoption of automation, artificial intelligence, analytics and technology-enabled solutions that improve efficiency, scalability and service delivery.
  • Partners with business and functional leaders to identify enterprise improvement opportunities, align decision-making and strengthen adoption of standardized practices and organizational change.
  • Evaluates enterprise process performance, improvement results and operational risks using relevant measures and insights to guide priorities and strengthen sustainable outcomes.

The skills and experience we prefer you have: 

  • Expert process improvement and operational excellence skills to establish frameworks, methodologies and governance practices that strengthen enterprise performance.
  • Advanced strategic planning skills to translate organizational priorities into functional strategies, improvement portfolios and measurable outcomes.
  • Advanced people leadership skills to develop leaders and professionals, manage performance and strengthen organizational capability.
  • Advanced business and financial acumen to evaluate improvement investments, resource requirements, operational risks and organizational performance.
  • Advanced analytical and performance management skills to assess enterprise processes, identify improvement opportunities and evaluate results.
  • Advanced change leadership and organizational transformation skills to establish alignment, guide adoption and sustain improvements across business functions.
  • Strong knowledge of automation, artificial intelligence, workflow technologies and analytics applications relevant to business process improvement.
  • Advanced communication, influence and relationship management skills to engage executive leaders and cross-functional stakeholders and align enterprise priorities.
  • Bachelor's degree in business administration, operations management, finance or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the position. Master's degree in business administration, operations management, preferred.
  • Minimum 10 years of progressively responsible experience in business process improvement, operational excellence, business transformation, operations or a related field.
  • Minimum seven years of progressive leadership experience, including formal people leadership and responsibility for organizational performance, talent development, resource planning and cross-functional initiatives.
  • Experience developing and executing functional strategies, process improvement frameworks and organizational transformation initiatives.
  • Experience leading significant cross-functional initiatives and managing resources, budgets or improvement investments.
  • Lean Six Sigma Black Belt or comparable process improvement certification, preferred.
  • Experience within financial services, agricultural finance or another regulated industry, preferred.
  • Experience leading enterprise process modernization, automation or technology-enabled transformation initiatives, preferred.
  • Valid driver's license.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Base Pay
$149,700—$202,500 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.

Skills Required

  • Bachelor's degree in business administration, operations management, finance, or a related field, or equivalent education and experience
  • Minimum 10 years of progressively responsible experience in business process improvement, operational excellence, business transformation, operations, or a related field
  • Minimum seven years of progressive leadership experience, including formal people leadership, organizational performance, talent development, resource planning, and cross-functional initiatives
  • Experience developing and executing functional strategies, process improvement frameworks, and organizational transformation initiatives
  • Experience leading significant cross-functional initiatives and managing resources, budgets, or improvement investments
  • Expert process improvement and operational excellence skills
  • Advanced strategic planning, people leadership, business and financial acumen, analytical, performance management, change leadership, communication, influence, and relationship management skills
  • Knowledge of automation, artificial intelligence, workflow technologies, and analytics applications relevant to business process improvement
  • Master's degree in business administration or operations management
  • Lean Six Sigma Black Belt or comparable process improvement certification
  • Experience within financial services, agricultural finance, or another regulated industry
  • Experience leading enterprise process modernization, automation, or technology-enabled transformation initiatives
  • Valid driver's license
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The Company
HQ: Sun Prairie, WI
853 Employees
Year Founded: 2017

What We Do

SmartStream is a recognised leader in financial transaction management solutions that enables firms to improve operational control, reduce costs, build new revenue streams, mitigate risk and comply accurately with regulations. By helping its customers through their transformative digital strategies, SmartStream provides a range of solutions for the transaction lifecycle with artificial intelligence and machine learning technologies embedded - which can also be deployed in the cloud or as managed services. As a result, more than 2,000 clients—including 70 of the world’s top 100 banks, rely on SmartStream Transaction Lifecycle Management (TLM®) solutions to deliver greater efficiency to their operations.

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