Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Supports operational excellence and AI transformation initiatives through process improvement, data analysis, project and change management, documentation, stakeholder collaboration, and AI use-case evaluation. The intern helps identify efficiency opportunities, measure business outcomes, develop enablement materials, and contribute to business transformation across teams.

Provides executive administrative support by managing calendars, meetings, confidential information, travel, expenses, correspondence, records, and office logistics. Prepares agendas and meeting materials, tracks deadlines and action items, processes invoices, orders supplies, and responds to executive and internal client requests. The role requires discretion, organization, adaptability, clear communication, and effective use of office productivity tools.

Provides Level 2 desktop and technical support for hardware, software, shared desktop applications, and mobile devices through remote and face-to-face assistance. Troubleshoots issues, investigates non-standard requests, explains technical information, prioritizes work, and uses approved AI tools to improve workflows. Supports Windows environments, networking, Microsoft Office, and potentially remote-control and ticketing systems. The role may require travel to nearby local offices and lifting up to 30 pounds.

Provides first- and second-tier technical support for hardware, software, network connectivity, and enterprise systems. Responsibilities include troubleshooting incidents, managing tickets, provisioning hardware, installing software, administering access, documenting procedures, escalating complex issues, and collaborating on upgrades and process improvements. The role also involves developing AI-powered solutions and requires 25% travel.

Supports financial advisory teams and brokerage clients by providing account information, entering approved security tickets, resolving account issues, handling inquiries, maintaining regulatory records, and producing reports. The role also improves support processes, assists with sales-support activities, escalates complex questions, and maintains required FINRA registrations and compliance obligations.

Manage outsourced accounting services for construction clients, including financial reporting, budgeting, and leading a team of accountants.

Investigates and evaluates moderately complex to complex workers compensation and commercial claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements and coordinates litigation. The role also engages experts, conducts mediations and reviews, mentors team members, supports escalated issues, participates in quality reviews, and may assist with team workload assignments and technical direction.

Provides advanced remote diagnostic and repair support for vehicle issues, owns complex escalation cases, publishes service bulletins, and coordinates resolutions with TAC advisors, dealers, Field Service Engineers, Quality, Engineering, and leadership. The role identifies emerging product issues, develops solutions, delivers presentations, and maintains strong cross-functional relationships while supporting high-voltage automotive systems.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Manages payment setup and clearing operations, including settlement pipelines, exception reporting, payment documentation, proof-of-payment requests, and account ledger reviews. Communicates with creditors, agencies, law offices, and payment processors to resolve issues. Maintains Salesforce records, handles clerical and correspondence tasks, supports internal inquiries and special projects, and ensures accuracy while managing multiple priorities and deadlines.

Supports enterprise sales teams with Falcon Flex deal structuring, policy compliance, approval workflows, lifecycle management, financial modeling, and non-standard transaction reviews. Partners with Sales, Finance, Legal, Operations, and Alliance teams to evaluate commercial terms, margins, risks, and governance. Communicates deal recommendations and status while identifying process improvements and enhancing Salesforce CPQ workflows. Requires strong SaaS economics knowledge, analytical judgment, cross-functional collaboration, and experience using AI to improve business processes.