Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Provides daily client service and administrative support to Financial Advisors, Private Wealth Advisors, and their teams. Responsibilities include processing money movement, answering account questions, preparing client meeting materials, entering account data, supporting digital tool enrollment, managing calendars and calls, coordinating meetings, maintaining travel itineraries, processing expenses, and assisting with office functions. The role requires strong organization, interpersonal communication, client service, Microsoft Office, and willingness to obtain securities licenses.

Provides on-site technical support for computer systems, software, hardware, workstations, servers, LANs, and WANs. Responsibilities include troubleshooting, diagnostics, installations, repairs, system monitoring, ticket management, user training, and customer assistance by phone, email, and in person. The role requires strong communication and problem-solving skills, varying-shift availability, driving, travel, physical lifting, and successful drug screening and background checks.

Supports studio leadership by coaching team members, driving client experience, sales conversion, revenue, and productivity goals. Assists with onboarding, scheduling, staffing, inventory, promotions, compliance, and daily studio operations. Helps maintain clinical and service standards, resolve client concerns, improve retention, and achieve performance targets. This is a full-time, on-site leadership role requiring evening, weekend, holiday, and peak-period availability.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.

Provides executive administrative support to the Transportation and Electronics Group President, including calendar and travel coordination, expense and invoice processing, meeting logistics, communications, database and SharePoint administration, onboarding, policy guidance, and special projects. The role requires strong organization, confidentiality, communication, and collaboration skills while working primarily onsite in Maplewood, Minnesota.

Leads global fintech support strategy, operations, service performance, incident response, vendor management, and continuous improvement. Oversees payment onboarding, billing, refunds, disputes, settlements, payouts, and provider escalations. Manages support leaders and senior specialists, develops scalable global operating models, partners cross-functionally on service readiness, and drives AI-enabled automation and self-service initiatives.

Lead and evolve the company’s incident management process, coordinating incident identification, communication, escalation, and resolution. The role designates major incidents, coordinates technical and business stakeholders, maintains service levels, and supports customer and internal incident reporting. It requires strong crisis leadership, communication, risk assessment, IT service management experience, familiarity with ticketing and monitoring platforms, cloud services, and the software development lifecycle.

Investigates and resolves billing and freight invoice disputes between shippers and carriers. Reviews documentation, communicates decisions and payment requirements, updates internal systems, educates stakeholders, and partners with internal teams on process improvements. The role supports accurate billing, positive customer experiences, and long-term business retention while requiring strong organization, attention to detail, and independent prioritization.

Provides on-site technical support for desktops, laptops, and related applications and infrastructure. Troubleshoots hardware and software issues, responds to client service calls within service-level agreements, documents activities, manages parts and equipment inventory, and delivers professional customer service. Requires technical training, basic repair skills, OEM certifications as directed, a driver’s license, reliable transportation, occasional overnight travel, and the ability to lift up to 50 pounds.

Participates in a 12–18 month rotational career development program covering warehouse operations, customer service, management, business systems, and leadership development. Completes on-the-job training, job shadowing, systems training, and a capstone project while receiving mentorship and exposure to senior leadership. The trainee develops operational, communication, team-building, and customer partnership skills for future operations leadership opportunities.