Leads office administration and personnel while supporting Commercial and Operations. Responsibilities include cross-functional process improvement, financial and inventory controls, customer service workflows, HR and payroll coordination, recruiting and onboarding, vendor and records management, reporting, compliance, and employee development. The role drives corrective actions, maintains procedures, improves communication, and supports sales leadership events and training.

Manages administrative operations and office services for Wisconsin and Minnesota offices, including budgets, vendors, policies, records, staff guidance, events, and process improvements. Supports business development through capture planning, pursuit coordination, sales tracking, client and market research, reporting, client meetings, and proposal handoffs. Collaborates with office, sales, technical, marketing, and operational leadership to advance strategic opportunities and maintain organized business development information.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.