Top IT Jobs in Jerusalem

Provide day-to-day IT support and troubleshooting across hardware, software, and networks; manage device enrollment, MDM, permissions and licenses; maintain hardware inventory and vendor relationships; create documentation and training; enforce IT policies and ISO27001 compliance; support cloud and server environments.

Design, develop, train, evaluate, deploy, and monitor scalable AI/ML models to predict member outcomes. Perform EDA, feature engineering, data extraction with SQL/Python/R, ensure data quality and fairness, build CI/CD pipelines, containerize models (Docker/Kubernetes), and communicate results to non-technical stakeholders. Support model maintenance, logging/alerting, unit testing, and team best-practice initiatives.

Provide remote and on-site technical support for global users; manage onboarding/offboarding; administer Windows and macOS systems, network devices, and enterprise SaaS; troubleshoot incidents with vendors; maintain IT documentation and ensure security and compliance.

Lead and scale global IT operations for a remote-first SaaS company: manage onboarding/offboarding, device and endpoint fleet (procurement, imaging, lifecycle), administer Jamf Pro, SaaS collaboration platforms, and EDR. Manage vendors and outsourced partners, mentor a small IT team, implement IAM/MDM/SSO, automate workflows, and support distributed employees.

Manage L1/L2 IT and field network engineers supporting data center IT infrastructure and GPU clusters. Own day-to-day support operations, incident escalation and resolution, SLA/KPI monitoring, proactive maintenance, vendor/colocation coordination, documentation, training, and IT asset lifecycle (including RMAs).

Own company IT operations: employee support, end-to-end onboarding/offboarding, manage macOS fleet via MDM, administer identity/SSO and SaaS, run office IT, and support security/compliance (ISO 27001, GDPR) and incident responses.