As the VP of Customer Communications at Optimum, you will develop and execute a comprehensive strategy for customer engagement, leading a team to enhance customer communication across various channels. Your role includes analyzing customer feedback, overseeing communication channels, and managing crisis communications to improve satisfaction and loyalty.

The Director of Social Media & Digital Content leads the strategy and execution of organic and influencer content across various digital channels. This role involves developing content strategies, managing a content calendar, collaborating with cross-functional teams, and analyzing performance metrics to boost brand engagement and customer growth.

The Senior Customer Base Marketing Specialist at Optimum is responsible for managing targeted marketing campaigns to existing Optimum Business customers to increase revenue, retain customers, and promote loyalty. This role involves overseeing creative development, campaign timelines, and collaboration with various teams within the company. The ideal candidate should have a Bachelor's degree in marketing, 3-5 years of experience in marketing or account management, and project management skills.