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Top Customer Success Jobs in Louisville, KY

Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 6 Days AgoSaved
Remote or Hybrid
Louisville, KY
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 6 Days AgoSaved
Remote or Hybrid
Louisville, KY
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
7 Days AgoSaved
Remote or Hybrid
Louisville, KY
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills: GainsightSalesforce
8 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.
Top Skills: Digital AdvertisingDspsExcelMS OfficePowerPointProgrammatic Advertising
10 Days AgoSaved
Remote or Hybrid
Louisville, KY
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
10 Days AgoSaved
Remote or Hybrid
Louisville, KY
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 10 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As a Lead Research Advisor at Dscout, you will manage relationships with clients, maximize platform adoption, and supervise a team of Research Advisors, focusing on driving customer success and research outcomes.
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.
Top Skills: ExcelMS OfficePowerPoint
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.
Top Skills: ExcelMS OfficePowerPointProgrammatic Advertising
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Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
12 Days AgoSaved
Remote
Louisville, KY
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
12 Days AgoSaved
Easy Apply
Remote or Hybrid
Louisville, KY
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
12 Days AgoSaved
Remote or Hybrid
Louisville, KY
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 14 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 16 Days AgoSaved
Remote or Hybrid
Louisville, KY
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
18 Days AgoSaved
Remote
Louisville, KY
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
18 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 18 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
Reposted 2 Days AgoSaved
In-Office
Louisville, KY
23-39 Hourly
Mid level
23-39 Hourly
Mid level
Fitness • Software
As an Account Manager, you will nurture customer relationships, drive renewals, provide training, and identify growth opportunities within existing accounts.
Top Skills: Crm SystemsZendesk Sell
Reposted 21 Days AgoSaved
Remote or Hybrid
Louisville, KY
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 22 Days AgoSaved
Easy Apply
Remote
Louisville, KY
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
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