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Top Customer Success Jobs in Louisville, KY

Reposted 19 Days AgoSaved
In-Office or Remote
Louisville, KY
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
Reposted 17 Days AgoSaved
Remote
Louisville, KY
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Software
Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.
Top Skills: AIChrome RiverNetSuiteOracleSap Concur
Reposted 17 Days AgoSaved
In-Office or Remote
Louisville, KY
Mid level
Mid level
Artificial Intelligence • Healthtech
Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.
Top Skills: AILarge Language ModelsNlp
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Healthtech
The Customer Success Manager will manage client relationships, provide technical support, guide onboarding, ensure satisfaction, and identify upsell opportunities.
Top Skills: Crm SoftwareCustomer Success Tools
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Healthtech • Software
Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.
Top Skills: JIRAExcelPowerPointWord
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 17 Days AgoSaved
Remote
Louisville, KY
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Junior
Junior
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.
Top Skills: AWSConfluenceExcelJIRAPowerPointPythonSalesforceSQLZendesk
Reposted 17 Days AgoSaved
Remote or Hybrid
Louisville, KY
135K-145K Annually
Senior level
135K-145K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.
Top Skills: AISaaS
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Software
Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.
Top Skills: JIRASalesforce
Reposted 17 Days AgoSaved
Remote
Louisville, KY
Entry level
Entry level
Software
The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.
Top Skills: JIRASaaSSalesforce
Reposted 17 Days AgoSaved
Remote
Louisville, KY
85K Annually
Mid level
85K Annually
Mid level
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.
Top Skills: Crm SystemsDigital Marketing Tools
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18 Days AgoSaved
Remote
Louisville, KY
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.
Top Skills: Grc SolutionsSaaS
18 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Artificial Intelligence • Software • Cybersecurity
As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.
Top Skills: EdrGoogle SecopsSIEMSoar
18 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Automotive
As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.
Top Skills: B2B SaasShop Management System
18 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Automotive
As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.
Top Skills: CRMCustomer Success PlatformsMarketing Automation
18 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Blockchain
As Head of Private Sector Deployment Strategy at TRM Labs, you will lead a team to enable successful deployments, deepen customer adoption, and drive long-term success for financial sector clients, focusing on risk management and compliance integration.
Reposted 18 Days AgoSaved
Remote
Louisville, KY
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Hardware • Internet of Things • Analytics
The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.
Reposted 18 Days AgoSaved
Remote
Louisville, KY
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you will lead post-sales for enterprise customers, guiding them through implementation and product adoption while fostering relationships for renewals and expansions.
Top Skills: SaaSVanta Trust Management Platform
Reposted 18 Days AgoSaved
Remote
Louisville, KY
130K-150K Annually
Mid level
130K-150K Annually
Mid level
Cloud • Information Technology
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills: BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
19 Days AgoSaved
Remote
Louisville, KY
200K-240K Annually
Senior level
200K-240K Annually
Senior level
Artificial Intelligence
The Head of Customer Success, Enterprise will lead a team to drive retention, growth, and adoption within large enterprise accounts, partnering with various departments to enhance customer outcomes.
Top Skills: AISaaSWeb Development
19 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills: ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
19 Days AgoSaved
Remote
Louisville, KY
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills: MartechSaaS
19 Days AgoSaved
Remote
Louisville, KY
60K-70K Annually
Senior level
60K-70K Annually
Senior level
HR Tech • Logistics • Software
Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.
Top Skills: PlanhatSaaS
19 Days AgoSaved
Remote
Louisville, KY
85K-100K Annually
Senior level
85K-100K Annually
Senior level
HR Tech • Logistics • Software
The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.
Top Skills: PlanhatSaaS
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