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Top Customer Success Jobs in Louisville, KY

19 Days AgoSaved
Remote
Louisville, KY
88K-114K Annually
Senior level
88K-114K Annually
Senior level
Cloud • Social Impact • Software
The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.
Top Skills: Blackbaud LuminateBlackbaud Raiser'S Edge NxtGainsightSalesforce
19 Days AgoSaved
Remote
Louisville, KY
110K-132K Annually
Mid level
110K-132K Annually
Mid level
Design
As a Customer Success Manager, you'll onboard clients, develop relationships, optimize touch points, support renewals, and identify expansion opportunities within your portfolio.
19 Days AgoSaved
Remote
Louisville, KY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Machine Learning • Natural Language Processing
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills: Machine LearningNatural Language Processing
19 Days AgoSaved
Remote
Louisville, KY
Junior
Junior
Software
The Customer Success Specialist at Tekambi will onboard clients, provide support, manage relationships, analyze data, and promote customer success with the platform.
Top Skills: APIsExcelMS OfficeMySQLPHPZoho Crm
19 Days AgoSaved
Remote
Louisville, KY
135K-183K Annually
Senior level
135K-183K Annually
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
As a Customer Success Manager, you'll advise enterprise clients, manage a $5M+ portfolio, and drive client growth through strategic planning and stakeholder engagement.
Top Skills: Ai-Driven Sales ToolsData AnalyticsSalesforce
19 Days AgoSaved
Remote
Louisville, KY
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
As a Senior Consultant in Customer Success, you will ensure successful activation and implementation of People.ai solutions by collaborating with Sales and Product teams, delivering training, and maintaining relationships with key stakeholders to drive customer success and value.
Top Skills: CRMMartechSaaSSalesforce
19 Days AgoSaved
Remote
Louisville, KY
Junior
Junior
Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills: AnalyticsQuality Control
19 Days AgoSaved
Remote
Louisville, KY
200K-225K Annually
Senior level
200K-225K Annually
Senior level
Information Technology • Internet of Things
Lead and scale the Customer Success Management team, driving product adoption, retention, and customer advocacy across different segments. Manage performance goals and collaborate cross-functionally to enhance customer outcomes.
Reposted 19 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Software
The Senior Customer Success Manager at Mixmax will drive adoption and retention of the platform for key customers, acting as a strategic advisor and managing relationships to help teams improve productivity and achieve their business outcomes.
Top Skills: GainsightHubspotSalesforceVitally
19 Days AgoSaved
Remote
Louisville, KY
Mid level
Mid level
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted 19 Days AgoSaved
In-Office or Remote
Louisville, KY
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills: SaaS
Reposted 19 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.
Top Skills: Data AnalyticsData ScienceHealthcare Claims Data
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Reposted 19 Days AgoSaved
Remote
Louisville, KY
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Information Technology • Cybersecurity
The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.
Top Skills: GainsightJavaRestSalesforce
Reposted 19 Days AgoSaved
Remote
Louisville, KY
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager ensures client satisfaction by supporting their operational and billing needs post-software onboarding, identifying growth opportunities, and driving long-term account health.
Top Skills: Emr PlatformsGoogle WorkspaceExcelSaas SystemsWorkflow Tools
Reposted 19 Days AgoSaved
Remote
Louisville, KY
Senior level
Senior level
Blockchain
Lead customer success initiatives, improve processes, manage complex client relationships, and enhance client satisfaction and retention in a high-growth environment.
Top Skills: Employee BenefitsPayrollSaaS
Reposted 19 Days AgoSaved
Remote
Louisville, KY
145K-225K Annually
Senior level
145K-225K Annually
Senior level
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
Reposted 19 Days AgoSaved
Remote
Louisville, KY
59K-59K Annually
Entry level
59K-59K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.
Top Skills: ExcelGoogle SheetsSalesforce
Reposted 19 Days AgoSaved
In-Office or Remote
Louisville, KY
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
Reposted 19 Days AgoSaved
Remote
Louisville, KY
Expert/Leader
Expert/Leader
Edtech
The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.
Top Skills: JIRASalesforceTableauWorkfront
20 Days AgoSaved
Remote
Louisville, KY
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.
Top Skills: Saas Solutions
20 Days AgoSaved
Remote
Louisville, KY
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Software
The Customer Success Manager ensures enterprise customers receive value from Cyara's solutions, develops adoption plans, manages renewals, and drives customer satisfaction.
Top Skills: Cx SoftwareSaaSSoftware Development Lifecycle
20 Days AgoSaved
In-Office or Remote
Louisville, KY
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Enterprise Customer Success Manager will drive implementation and adoption of Suki's AI solutions, manage client relationships, ensure success metrics, and identify solutions to client needs while improving processes.
Top Skills: EmrsGoogle SuiteMS Office
20 Days AgoSaved
Remote
Louisville, KY
160K-195K Annually
Senior level
160K-195K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.
20 Days AgoSaved
Remote
Louisville, KY
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.
Top Skills: SaaS
20 Days AgoSaved
Remote or Hybrid
Louisville, KY
175K-190K Annually
Senior level
175K-190K Annually
Senior level
Software
The Executive Customer Success Manager will manage customer relationships, ensuring service delivery, revenue retention, and alignment of solutions with client needs, while identifying upsell opportunities and guiding clients through software implementation.
Top Skills: APIsConfluenceDatabasesEnterprise Software SolutionsJIRAMS Office
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