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Top Customer Success Jobs in Louisville, KY
Software
As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.
Top Skills:
ExcelPowerPointSaaS
Fintech • Mobile • Payments • Software • App development
The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.
Top Skills:
SaaSTechnology
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills:
GCPSalesforce
Software
As a Client Success Manager, you'll manage client relationships, oversee technical project delivery, and ensure project milestones are met effectively, while using AI tools to enhance workflow and engagement.
Top Skills:
Ai Tools (ClaudeChatgpt)CursorMulesoftSalesforce
Digital Media
The role focuses on managing a portfolio of clients, driving strategic value, and ensuring satisfaction through proactive support, communication, and relationship building. The Account Manager will analyze sales trends, meet revenue targets, and lead quarterly business reviews.
Top Skills:
MS OfficeSalesforce
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills:
Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.
Top Skills:
AWSBi ToolsConfluenceJIRAMs TeamsPowershellPythonSalesforceSlackSQLZendesk
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills:
Bluespine SoftwareData AnalyticsHealthcare Claims Data
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Real Estate • Software
The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.
Top Skills:
AISaaS
Artificial Intelligence • Healthtech
The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.
Top Skills:
Ai SolutionsData AnalyticsMedical Imaging
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.
Top Skills:
AIData AnalyticsSaaS
New
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Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, manage relationships, collaborate with internal teams, and drive value through data analysis and product enhancements.
Top Skills:
AIData AnalyticsSaaS
Software • Cybersecurity
The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.
Top Skills:
APIsPythonSQLWeb Services
Legal Tech
The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.
Top Skills:
AICase Management SystemCase Tracking ToolLegal Technology
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Financial Services
The Client Success Manager II role involves guiding clients through onboarding to the Segmint Data & Marketing platform, ensuring they achieve marketing goals and facilitating smooth handoffs to long-term management.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Healthtech
Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.
Computer Vision • Information Technology • Security • Cybersecurity
Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.
Top Skills:
ForgerockIaasIam TechnologiesOauthOktaPaasPingSaaSSAMLScim
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills:
Crm Systems
AdTech • Marketing Tech
The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.
Top Skills:
AIProgrammatic Advertising
Edtech • Machine Learning • Software • Database
As a Customer Success Manager, you will onboard school districts, assess data for engagement, maintain relationships, and manage renewals and feedback for product improvements.
Top Skills:
Apple/MacGainsightGoogle SuiteSalesforce
Software • Automation
The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.
Top Skills:
Totango
Real Estate • Financial Services • PropTech
The role supports the implementation and use of SitusAMC software for clients, managing configurations, training, and production support with moderate independence.
Top Skills:
MS Office
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Top Companies in Louisville, KY Hiring Customer Success Roles
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