Top Customer Success Jobs in Lexington, KY
The Candidate Experience Specialist at GitLab collaborates with recruiters and hiring teams to enhance candidate experiences and improve hiring practices. Responsibilities include maintaining the applicant tracking system, managing candidate communications, and supporting the hiring process through coordination and relationship-building with various stakeholders.
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
Senior Business Operations Manager responsible for strategic planning, leadership alignment, special projects, and communication within the Customer Support team. Drive cross-functional projects, manage complex initiatives, and provide data-driven insights to improve customer experience and business operations.
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The Bilingual Customer Service Representative will assist Garner members in navigating their healthcare needs through live chat and email support. Responsibilities include providing education on benefits, managing inquiries using Garner’s tools, and maintaining knowledge of health benefits and insurance.
The Customer Success Manager will manage a book of business, focusing on net retention. Key responsibilities include client-facing B2B interactions, learning product functionality, managing projects, and communicating with executive leadership, all within a fast-paced startup environment.
The Senior Specialist will manage and enhance the global CCaaS platform for customer interactions, focusing on system performance, feature integration, and user training. Responsibilities include platform configuration, monitoring system performance, providing technical support, and developing user training materials.
As a Sales Compensation Specialist, you will design compensation strategies for the VIP sales team, collaborate with various key departments, and manage incentive programs to drive performance and recognition of top achievers.
As a Customer Success Manager, you will be responsible for ensuring client success post-implementation, managing onboarding projects, and engaging with stakeholders to demonstrate the value of Cove's products. You'll work closely with clients to maintain strong relationships, address any challenges, and contribute to the overall strategy of the Customer Success team.
The Implementation Specialist is responsible for configuring VelocityEHS products to meet customer requirements, providing technical support, troubleshooting application issues, performing quality assurance testing, and developing internal tools. They ensure effective communication with customers and collaborate with various departments to deliver enterprise-wide software solutions.
As a Customer Success Manager at Immersive Labs, you will partner with clients to ensure effective onboarding and outcome achievement. Responsibilities include training clients, setting strategies and objectives, collaborating with teams, identifying upsell opportunities, and conducting customer success reviews to ensure value delivery.
Top Companies in Lexington, KY Hiring Customer Success Roles
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