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Top Customer Success & Experience Jobs in Lexington, KY
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Lead Supervisor leads store operations, achieves sales targets, manages team performance, and enhances customer experiences by implementing strategies and providing training.
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.
Top Skills:
Ai PlatformsCrm SystemsSalesforce
Big Data • Cloud • Software • Database
The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.
Top Skills:
AWSAzureDistributed SystemsGCPLinuxMongoDB
Big Data • Cloud • Software • Database
The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.
Top Skills:
AWSAzureGCPLinuxNoSQL
Events • Social Media • Software
As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.
Top Skills:
Zendesk
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Artificial Intelligence • Machine Learning • Software
As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.
Top Skills:
AIAPIsCSSDevops ToolsFront-End Web TechnologiesJavaScriptLow-Code TestingTest AutomationXpath
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead enterprise deployments of Samsaras IoT solutions, manage customer relationships, create launch plans, run trainings, track adoption and health, mentor teams, and coordinate cross-functionally to ensure successful implementations and business value.
Top Skills:
Equipment MonitoringIotSamsara PlatformVehicle TelematicsVideo-Based Safety
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.
Top Skills:
Ai ToolsController Area NetworksElectrical SystemsPower Take Off ApplicationsVehicle Diagnostic Systems
Fintech • Financial Services
The Customer Engagement Representative engages prospective clients to generate business, maintains client relationships, achieves sales targets, and provides exceptional customer service.
Top Skills:
Crm Software
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills:
CRMExcelMarketing AutomationPowerPointWord
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The role involves managing training operations, vendor relationships, and program management for training content at SailPoint, focusing on operational excellence and strategic improvements.
Top Skills:
Articulate 360AsanaExcelSmartsheet
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