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Top Customer Success Jobs in Lexington, KY

Reposted YesterdaySaved
Remote
Lexington, KY
125K-140K
Senior level
125K-140K
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Lead Skillsoft's customer advocacy program by capturing and amplifying customer success stories, building relationships, and evaluating program impacts. Collaborate with Sales and Marketing to enhance brand storytelling and drive customer engagement.
Top Skills: B2B SaasContent ProductionCustomer MarketingDigital CampaignsStorytelling
Reposted YesterdaySaved
Remote or Hybrid
Lexington, KY
Mid level
Mid level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Client Services Manager ensures a seamless client experience, manages service delivery, resolves complex issues, and implements strategies for client satisfaction.
Top Skills: Banking SoftwareCrm SystemsData Analysis ToolsExcel
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Lexington, KY
Easy Apply
19-26 Annually
Entry level
19-26 Annually
Entry level
Healthtech • Information Technology • Software • Telehealth
The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features and resolving issues through phone, email, and chat.
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Lexington, KY
Easy Apply
19-20 Annually
Junior
19-20 Annually
Junior
Fintech • Financial Services
As a Client Retention Specialist, you will educate clients on financial programs, handle calls, empathize with distressed clients, and work to retain them within the program.
Top Skills: Crm Systems
Reposted YesterdaySaved
Remote or Hybrid
Lexington, KY
180K-220K
Senior level
180K-220K
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Partner Manager will oversee strategic partnerships, manage communications, drive collaboration with marketing and sales, and represent Hex at events.
Top Skills: B2B SaasData Industry
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2 Days AgoSaved
Remote
Lexington, KY
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.
Top Skills: Payroll SoftwareSaaS
Mid level
Information Technology • Productivity • Professional Services • Software • Business Intelligence
The role involves consulting with customers to implement M-Files solutions, leading projects, facilitating training, and collaborating with teams for customer success.
Top Skills: Active DirectoryC#IisMs Sql ServerWindows Server
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Lexington, KY
Easy Apply
18-23
Junior
18-23
Junior
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The Customer Support Analyst II assists GHX's customers in using its B2B exchange system, provides technical support, and collaborates with other teams to solve problems.
Top Skills: Salesforce
2 Days AgoSaved
Remote or Hybrid
Lexington, KY
62K-87K Annually
Junior
62K-87K Annually
Junior
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.
Top Skills: ItilLean Six Sigma
Reposted 2 Days AgoSaved
Remote or Hybrid
Lexington, KY
102K-245K Annually
Mid level
102K-245K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Responsible for launching new healthcare products, managing business relationships, and engaging customers through strategic sales and marketing efforts while utilizing digital tools and analytics to drive product demand and growth.
Top Skills: Digital Sales PresentationsMS OfficePre-Call Planning ToolsVeeva
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