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Top Customer Success & Experience Jobs in Lexington, KY
Real Estate • Software
The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.
Top Skills:
Google SuiteSaaSSalesforce
Information Technology
The Solution Engineer will gather customer requirements, design solutions, manage pre-sales support, and represent the company in client engagements while ensuring successful implementation of technology solutions.
Top Skills:
AWSAzureBackup And Disaster RecoveryErpHyper-VKvmLinuxOfficeSalesforceShowpadVMwareWindowsXen
Payments
The Technical Account Manager Lead oversees technical account management for merchants, coordinates cross-functionally, troubleshoots API issues, and enhances the playbook for quality improvements.
Top Skills:
GoJavaJira Service ManagementJSONMySQLNode.jsPostgresPostmanPythonRestful ApisServicenowSoapSQLSwaggerXMLZendesk
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
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Financial Services
As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.
Top Skills:
Hubspot CrmService Hub
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Artificial Intelligence • Legal Tech • Professional Services • Software
The User Operations Specialist provides empathetic customer support, manages multiple priorities, troubleshoots issues, documents feedback, and collaborates with teams to enhance customer experience.
Top Skills:
APIsCrm SystemsIntercom
Software
The AI Outcomes Manager is responsible for post-sales success, ensuring AI implementation meets metrics and drives customer value. This includes managing usage patterns, driving adoption, handling escalations, and acting as the voice of the customer to Product and Engineering teams.
Top Skills:
AIAutomationEnterprise Saas Platforms
Healthtech
The Training Manager is responsible for the implementation and delivery of training programs to enhance the skills of sales teams, improve revenue, and ensure training content is up to date and effective.
Top Skills:
Digital Training PlatformsLms PlatformsVirtual Facilitation Tools
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