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Top Customer Success & Experience Jobs in Lexington, KY
Artificial Intelligence • Cloud • Software
The Technical Engagement Manager drives customer outcomes through technical leadership in pre-sales and post-sales engagements, managing delivery teams and ensuring customer satisfaction.
Top Skills:
Agile MethodologiesAsanaCi/Cd PipelinesCloud PlatformsComposable CommerceDevops PracticesFrontend FrameworksHeadless CmsJIRA
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.
Top Skills:
Ai PlatformsCrm SystemsSalesforce
Security • Software • Cybersecurity • Automation
The Technical + CS Enablement Manager will enhance post-sales and technical teams by creating training programs, designing onboarding processes, and partnering with cross-functional teams to drive measurable outcomes and improve customer success.
Top Skills:
GleanGongHighspotSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Serve as the highest-escalation Customer Success lead for complex, multi-location restaurant accounts. Stabilize at-risk relationships, translate technical issues between engineering and executives, manage cross-functional rollouts, and drive strategic, high-touch account outcomes and ROI.
Top Skills:
APIsIntegrationsPos Systems
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.
Top Skills:
Zendesk
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Events • Social Media • Software
As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.
Top Skills:
Salesforce
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Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Lifecycle Specialist will execute customer lifecycle campaigns, monitor performance, optimize journeys, and collaborate with teams to enhance customer success.
Top Skills:
AmplitudeBi ToolsBrazeChurnzeroClaude Co-WorkCustomer.IoGainsightHubspotIterableMixpanelSalesforceSQLTotango
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills:
Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
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