Top Tech Jobs & Startup Jobs in Kansas City, MO

Lead implementation and transition of major customer contracts; own contract management, P&L, forecasting and KPI development; drive revenue, margin and process improvements; collaborate with sales, planning and procurement; negotiate renewals; manage and mentor the team; ensure contract compliance and high customer service; travel to customer sites as needed.

Lead and mentor a team of 3–4 Account/Client Success Managers to ensure client satisfaction, resolve escalations, monitor KPIs (retention, SLA, turnaround), maintain accurate reporting (Clockify/Sheets), drive onboarding and retention strategies, implement process improvements, and coordinate cross-functionally with HR, Operations, and Technical teams.

Lead enterprise application implementations and integrations for electric energy clients. Manage scope, schedule, budget, risks, Agile ceremonies, Azure DevOps artifacts, testing, data migration, vendor coordination, stakeholder alignment, and deployment/transition activities to deliver business value.

Serve as the senior client-facing technical lead to design and build data-generation, labeling, and evaluation pipelines for LLMs. Partner with executive stakeholders, diagnose data needs, architect multi-stage automated solutions (RAG, agentic workflows, synthetic data), run experiments, deliver production-ready pipelines, mentor engineers, and own delivery timelines and commercial outcomes.

Lead strategic account planning and execution for national on-premise chain customers to drive product availability, menu placements, and sales growth. Use data and analytics to build forecasts, monitor KPIs, and report performance. Collaborate with sales, brand, and distributor partners to launch programs, ensure in-market execution, and conduct senior-level business reviews. Travel ~40% and manage regional initiatives to exceed category and competitive benchmarks.

Partner with the Recruiting Lead to support full-cycle GTM hiring. Coordinate interviews, source candidates, maintain ATS and reporting, deliver high-touch candidate experiences, and grow into owning searches while improving recruiting processes.

Process and validate vendor invoices, enter data into accounting systems, follow company approval policies, resolve vendor and transaction issues, interact with vendors and franchisees as needed, support special projects, and perform other accounting department duties while maintaining professional standards and customer service.

Own post-verbal deal execution and renewals for a fast-growing SaaS: manage contract redlines and negotiations, coordinate with procurement/legal and Customer Success, maintain HubSpot deal records, track renewal pipeline, and scale into sales operations (reporting, process documentation, HubSpot hygiene, forecasting).

Perform bank reconciliations and prepare accurate financial statements and supporting schedules for community associations. Audit transactions, maintain accounting controls, complete quality checklists, update cover memos, respond to financial inquiries, support month-end and year-end close, and participate in internal and external audits.

Provide advanced technical support and configuration for Onits SaaS legal operations platform. Troubleshoot and resolve complex technical issues, optimize performance, advise clients on best practices, collaborate with Engineering and Product teams, and drive product improvements based on client feedback.