Deal Desk Manager

Posted 10 Hours Ago
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Hiring Remotely in United States
Remote
Mid level
Financial Services
The Role
Own post-verbal deal execution and renewals for a fast-growing SaaS: manage contract redlines and negotiations, coordinate with procurement/legal and Customer Success, maintain HubSpot deal records, track renewal pipeline, and scale into sales operations (reporting, process documentation, HubSpot hygiene, forecasting).
Summary Generated by Built In
About Givzey

Join the Future of Fundraising at Givzey!

Givzey is one of the fastest-growing and most innovative technology companies serving the nonprofit sector, on a mission to unlock more generosity through AI-powered donor engagement. At the center of that innovation is Version2.ai, the world’s first Autonomous AI fundraisers—Virtual Engagement Officers (VEOs)—designed to independently manage donor engagement and generate revenue. Unlike traditional AI tools that simply make staff more efficient, VEOs expand fundraising capacity by acting as AI workers that operate donor portfolios, build relationships, and secure gifts on their own. In just three years, Givzey’s platform has already helped organizations raise $10M+ through autonomous engagement, including individual gifts as large as $100,000. Alongside this breakthrough technology, Givzey’s Gift Agreement Platform modernizes the multi-year giving process, enabling nonprofits to secure, manage, and forecast commitments with unprecedented ease.

About the Role

Version2.ai is growing fast. We crossed 200 clients and closed our strongest sales quarter on record — and the paperwork hasn't kept up. Every deal we close requires a contract, and every client we keep requires a renewal. Right now that work sits with our VP of Sales, and that's not sustainable.

We're hiring a Deal Desk Manager to own the entire post-verbal-commit process: getting contracts redlined, negotiated, signed, and filed — and doing the same for renewals at scale. You'll report directly to our VP of Sales and operate as the connective tissue between Sales, Customer Success, and our standard terms.

This is an execution-first role. We don't need a strategist. We need someone who knows how SaaS contracts work, can negotiate confidently with procurement and legal counterparts at universities and nonprofits, and won't let a deal die in paperwork.

The role will grow. As we scale, you'll take on broader sales operations responsibilities — pipeline reporting, process documentation, HubSpot hygiene, and forecasting support. We want someone who wants to build that function, not inherit it.

What You'll Own

Contracts & Deal Execution (Day One)

•     Manage all new contract redlining and negotiation from verbal commit to signed MSA — working from our standard terms and knowing when to hold firm and when to make a concession

•     Own all supporting deal paperwork: Service Orders, DPAs, BAAs (healthcare clients), and any addenda

•     Serve as the primary point of contact for prospect legal and procurement teams during contracting

•     Maintain clean deal records in HubSpot through the close process

•     Flag contract risk or non-standard terms to the VP of Sales before committing

Renewals (Day One)

•     Own the full renewal paperwork cycle across 200+ clients and growing

•     Coordinate with Customer Success on timing, pricing, and term changes

•     Track renewal pipeline and keep CS and Sales informed of upcoming deadlines

•     Ensure fully executed renewals are filed and reflected accurately in HubSpot

Sales Operations (Growth Path — 6 to 18 Months)

•     Pipeline reporting and forecasting support for VP of Sales and board materials

•     Process documentation: building the playbooks, templates, and approval frameworks that don't exist yet

•     HubSpot data integrity and deal stage governance

•     Quota and comp modeling support as the team expands

What We're Looking For

Required

•     3–6 years of experience in deal desk, sales operations, legal operations, or contract management at a SaaS company

•     Direct experience redlining and negotiating SaaS contracts — MSAs, subscription agreements, DPAs — with real counterparts, not just internal approvals

•     Comfortable holding your ground in a negotiation while keeping the relationship intact

•     Highly organized: you can manage 10–20 active contract threads simultaneously without letting anything slip

•     HubSpot proficiency (or equivalent CRM — we use HubSpot and you'll live in it)

•     Strong written communication skills — you'll be emailing procurement directors at universities and hospital systems

Nice to Have

•     Experience with higher education, nonprofit, or healthcare clients — their procurement processes are different and familiarity helps

•     Exposure to HIPAA contracting (BAAs) and nonprofit/grant-funded purchasing cycles

•     Experience in a high-growth company where the playbook didn't fully exist yet

•     Familiarity with revenue operations concepts beyond contracting

What This Is Not

This is not a strategy role. You won't be building go-to-market models or owning company OKRs. You will be executing — every day — on the operational work that keeps deals moving and clients renewing. If you're looking for a role where you'll present to the board in month two, this isn't it. If you want to build something real and grow your scope as the company scales, read on.

Skills Required

  • 3-6 years in deal desk, sales operations, legal operations, or contract management at a SaaS company
  • Direct experience redlining and negotiating SaaS contracts (MSAs, subscription agreements, DPAs)
  • Comfortable holding your ground in negotiations while maintaining relationships
  • Ability to manage 10-20 active contract threads simultaneously
  • HubSpot proficiency (or equivalent CRM experience)
  • Strong written communication skills for interacting with procurement/legal at universities and hospital systems
  • Experience with higher education, nonprofit, or healthcare procurement processes
  • Exposure to HIPAA contracting (BAAs) and nonprofit/grant-funded purchasing cycles
  • Experience in a high-growth company building processes where playbooks didn't fully exist
  • Familiarity with revenue operations concepts beyond contracting
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The Company
HQ: Boston, Massachusetts
14 Employees

What We Do

Givzey's standalone Gift Agreement Platform empowers fundraisers to formalize and book gift commitments in seconds.

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