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Project manage marketing, communications, and digital advertising campaigns for multiple client accounts. Responsibilities include client coordination, meeting and timeline management, audience creation and quality assurance, campaign delivery, reporting, documentation, and cross-functional collaboration. The role requires accurate execution, strong communication, organizational skills, and proficiency with PowerPoint and Excel in a fast-paced hybrid New York City environment.

Performs journal entries, account reconciliations, variance analysis, and monthly close activities across revenue, cash, prepaid expenses, and balance sheet accounts. Ensures marketplace transactions are accurately recorded, supports vendor and employee payments, maintains records for reporting and audits, and contributes to financial statements, process improvements, automation, AI initiatives, and special accounting projects.

Manage the full enterprise sales cycle for education clients, from prospecting and pipeline generation through closing. Build relationships with colleges and universities, present Flywire’s value proposition, achieve revenue quotas, and develop new accounts. Collaborate with product, technical, operations, and marketing teams to deliver solutions. Conduct market research, support lead-generation campaigns, and manage solution implementation while addressing customer needs through consultative sales.

Lead strategy, planning, and execution for PagerDuty-hosted and third-party sponsored B2B events and trade shows. Manage logistics, vendors, agencies, staffing, budgets, and on-site operations while partnering with marketing, sales, product, and customer success teams. Develop enablement resources, track event performance, analyze metrics, optimize programs, and communicate plans and results to executives and stakeholders. The role supports pipeline creation, customer acquisition, registration targets, executive meetings, and brand growth.

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Develop and close enterprise public-sector business across state, local, and education accounts. Build executive relationships, lead account strategies, manage complex proofs of concept and trials, support RFP wins, exceed revenue quotas, and collaborate with sales engineering, product, software engineering, and partners to address customer needs and demonstrate integrated solutions.

Act as strategic HR advisor to managers and employees, driving talent management, performance processes, employee relations, organizational development, compliance, compensation support, HR metrics/reporting, and HRIS administration to align people initiatives with business goals in a fast-paced, high-growth environment.

Administers employee benefits, leave programs, PTO, wellness initiatives, and retirement plans. Manages enrollments, reporting, audits, vendor integrations, employee inquiries, compliance with ERISA, COBRA, ACA, HIPAA, and related laws. Maintains Workday processes and benefits systems, creates SOPs, supports onboarding and open enrollment, educates employees, and coordinates with brokers, HRIS, HR operations, and international teams.

Lead go-to-market strategy and product marketing for Arm’s Cloud AI portfolio, including AGI CPUs, Neoverse CSS, CPU IP, platforms, and ecosystem solutions. Develop positioning, messaging, customer value propositions, marketing plans, product launches, partner campaigns, content, sales enablement, and executive communications. Collaborate with product, engineering, sales, corporate marketing, and ecosystem partners to translate complex AI and cloud infrastructure technologies into differentiated market narratives and accelerate adoption.

Deliver and implement Liberty National training systems across field agencies, schedule and conduct webinars/meetings, create training materials, mentor field supervisors/directors, monitor field performance, manage travel and expenses, and complete weekly field reports to drive adoption and efficiency.