Director, Pre-Sales Solutions Engineers

Reposted 9 Days Ago
Easy Apply
Be an Early Applicant
2 Locations
Hybrid
235K-275K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Udemy is a learning company that empowers organizations and individuals with flexible and effective skill development.
The Role
This role leads pre-sales solutions engineering, mentoring a team, engaging with C-level executives, and developing strategy for enterprise-level engagements to drive revenue.
Summary Generated by Built In
Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where We Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About Your Skills

• Solution Architecture: You excel at designing comprehensive technical solutions that address complex enterprise requirements, seamlessly integrating multiple technologies and systems to create scalable implementations. You translate business needs into technical specifications and guide C-level executives through the architectural decision-making process with confidence and expertise.

• Team Development and Collaboration: You build high-performing teams of solution engineers, value engineers, and subject matter experts through effective coaching, mentoring, and skill development. You create career progression paths that recognize both technical depth and value engineering competencies while fostering collaborative relationships across sales, product, and customer success teams.

• Strategic Planning: You define vision and strategy for the Solutions Consulting function while developing comprehensive go-to-market strategies that align with enterprise sales objectives. You analyze market trends, competitive landscapes, and emerging technologies to inform roadmap decisions and drive consistent revenue outcomes across complex sales cycles.

• Project Management: You systematically coordinate resources, manage enterprise-level engagements, and deliver specific outcomes within defined parameters of scope, budget, and quality. You excel at keeping complex technical implementations and value assessments on track while ensuring all stakeholders remain aligned throughout multi-stakeholder sales processes.

About This Role

The North America Director of Pre-Sales Solutions Engineering will provide both technical leadership and hands-on support to guide strategic enterprise-level engagements. This role requires a seasoned leader and proven operator who can define the vision and strategy for the Solutions Consulting function, coach and mentor a high-performing team, and act as a trusted advisor to C-level executives. This leader must possess a strong blend of technical expertise, business acumen, executive presence, and sales strategy to drive consistent revenue outcomes and ensure customer success in our rapidly growing learning technology market.

What You'll Be Doing

• Recruit, mentor, and develop a high-performing team of solution engineers, value engineers, and subject matter experts while setting KPIs that align with company and go-to-market objectives

• Serve as a key strategic partner to sales leadership, leading technical engagements with prospective enterprise clients including discovery workshops, tailored product demonstrations, and executive presentations

• Develop compelling value assessments and ROI analyses that articulate tangible business outcomes, utilizing financial modeling including NPV, IRR, payback analysis, and TCO calculations for C-level executives

• Act as an executive sponsor for critical accounts, stepping in to consult on strategy and secure high-stakes deals while maintaining deep understanding of competitive landscape and market trends

• Partner with product management, engineering, and customer success teams to ensure seamless client experience from pre-sales through implementation, providing market feedback to influence product roadmap

• Lead value engineering methodology across all enterprise engagements, building repeatable frameworks for quantifying customer business outcomes and training sales organization on value-based selling

• Design and define necessary processes, tools, and technology to support team operational efficiency while creating standardized sales assets, demo environments, and knowledge bases

• Represent the company as a thought leader at industry events, ensuring solutions incorporate best practices for cybersecurity, regulatory compliance, cloud architecture, and emerging technologies like AI and ML

What You'll Have

• 10+ years of experience in the SaaS industry and B2B sales, with minimum 5 years in leadership role overseeing solutions consulting, sales engineering, or value consulting teams

• Proven track record of consistently meeting or exceeding sales targets and building high-performing technical sales teams in fast-growing SaaS companies

• Deep understanding of enterprise learning management systems, corporate training platforms, SaaS business models, and complex technical architectures including cloud implementations

• Demonstrated experience selling to mid-market and large global enterprise organizations, managing complex multi-stakeholder sales cycles with C-level executives and CFO organizations

• Strong financial acumen including experience with financial modeling, NPV, IRR, payback analysis, and TCO calculations, with ability to work with finance teams to validate business cases

• Exceptional leadership, coaching, and communication skills with strong executive presence and ability to translate complex technical concepts into clear business value propositions

• Bachelor's degree in Computer Science, Engineering, or Business Administration; MBA preferred, or equivalent practical experience in enterprise technology sales

• Experience with data analytics tools and methodologies to quantify business impact, establish baseline metrics, and demonstrate measurable customer outcomes


Posting Date: September 19, 2025

Application Window: 

We anticipate the application window will be open until October 3, 2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.


#LI-TG1

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and uncapped OTE.

OTE Compensation Range
$235,000$275,000 USD
Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Top Skills

AI
Data Analytics Tools
Financial Modeling
Ml
SaaS

What the Team is Saying

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The Company
HQ: San Francisco, CA
1,500 Employees
Year Founded: 2010

What We Do

At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

Why Work With Us

As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!

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Udemy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.

Typical time on-site: 2 days a week
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