Top Tech Jobs & Startup Jobs

Leads and develops the Customer Success team, establishes scalable processes, monitors KPIs, and drives retention, engagement, and account growth. Coaches team members on account management, renewals, QBRs, and customer communication; oversees complex and at-risk accounts; supports escalations; and partners with Sales and Operations across the customer lifecycle. Provides leadership visibility into performance, risks, feedback, and growth opportunities.

Manage and scale Layer’s bookkeeping operations serving SMB customers. Responsibilities include investigating customer issues, improving standard operating procedures, streamlining workflows, reducing manual work, tracking performance and SLAs, and managing a Philippines-based bookkeeping team. The role partners with operations, bookkeeping, partnerships, and engineering teams to improve execution and build scalable systems.

Own client relationships for affluent, pre-retiree, and retiree households. Develop and present comprehensive financial plans, integrate investment, tax, and estate strategies, manage investment allocations, lead client meetings, document recommendations, and oversee team deliverables. Build client trust, retain households, generate referrals, and grow firm assets through planning relationships. Requires CFP certification, an active Series 65 license, and at least five years of comprehensive financial planning experience.

Coordinate and approve enterprise deals from quote to cash, including discounts, usage commitments, pricing, payment terms, margin modeling, CRM and CPQ workflows, legal handoffs, and billing. Build pricing guardrails and approval matrices, report on deal metrics, and automate approvals. Partner closely with Sales, Finance, Legal, and company leadership while supporting high-value B2B SaaS transactions.

Supports commercial lending through financial analysis, credit underwriting, risk assessment, and portfolio monitoring. Reviews financial statements, tax returns, loan covenants, appraisals, and industry data; prepares credit approval packages and loan presentations; conducts sensitivity, guarantor, and management analyses; and collaborates with relationship managers, senior management, and credit committees.

Supervise accounts receivable operations, including payment application, reconciliations, aging reviews, cash receipts, credits, write-offs, and month-end close activities. Maintain accounting controls and improve workflows while resolving discrepancies and supporting multiple entities or offices. Lead, train, and review accounts receivable staff, collaborate with Corporate Accounting and the Controller, and handle confidential information and special projects.

Administers endpoints, identity and access, cloud applications, networking, retail technology, and security operations across corporate and retail locations. Supports Microsoft 365, Entra ID, Salesforce, NetSuite, POS systems, MDM, connectivity, and security alerts. Deploys store technology, troubleshoots complex issues, manages onboarding and offboarding, maintains documentation and runbooks, supports integrations, and coordinates vendors. Requires independent judgment, strong customer service, technical documentation, and periodic travel to retail sites.

Leads national referral partnership strategy and growth across healthcare, justice, and community channels. Builds and expands partnerships, manages a distributed multi-market team, improves referral-to-care workflows, develops partner education, uses performance data to prioritize markets, and collaborates with clinical, marketing, operations, and executive teams. Represents the organization with strategic partners and travels for meetings, conferences, market visits, and team engagement.

Manages vendor invoice review and reconciliation, client invoicing, payment records, ACH information, account reconciliations, billing inquiries, and contract administration. Drafts and coordinates contracts and amendments, facilitates internal reviews, maintains agreement records, and ensures system information aligns with executed documentation.

Develop and improve MAC-layer scheduling algorithms for fixed wireless broadband systems. Responsibilities include debugging production code and real hardware, analyzing live-network telemetry, building simulations, owning software components, and proposing algorithmic changes that improve deployed network performance. The role emphasizes strong algorithms, mathematics, performance-sensitive programming, and clear technical reasoning, with opportunities to learn wireless communications and systems engineering.