Top Operations & Support Jobs in Houston, TX

Lead and scale Dropbox's global revenue operations across SMB, Mid-Market, and Enterprise. Own revenue planning, forecasting, incentives, systems, analytics, and GTM infrastructure. Drive forecasting rigor, territory design, KPI tracking, cross-functional processes, and AI-enabled productivity improvements. Build and lead a high-performing Revenue Operations team partnering with Sales, Finance, Marketing, Product, and Customer organizations.

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Monitor and manage live production work using system tools and dashboards; make real-time capacity decisions, triage escalations, analyze performance data, propose corrective actions, document processes, create client production plans, and train or mentor operations staff.

Manage a $100M+ vehicle portfolio across Central/West territory, optimize resale decisioning and pricing, coordinate with auction partners, inspect and represent inventory, identify reconditioning/relocation opportunities, analyze market data, ensure SOP compliance, and drive processes to maximize sale proceeds and inventory turn while traveling frequently to auction locations.

The Chief of Staff will lead strategic initiatives for new business lines at Atticus, focusing on client acquisition and operational strategy while collaborating with various leaders.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Connect individually with students to assess interest in returning to school, build rapport, schedule Success Coach meetings, document progress in a CRM, manage high call volume and multi-channel outreach, collaborate with university partners, and use data to prioritize outreach.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Manage end-to-end California workers' compensation claims, including complex/high-exposure files. Conduct investigations, determine compensability, set reserves, manage medical and indemnity benefits, control litigation and legal costs, negotiate settlements, and provide excellent service to agents and insureds while mentoring junior adjusters and improving claims processes.