Top Operations & Support Jobs in Houston, TX

Conduct investigations into healthcare fraud, waste, and abuse using claims data and records. Collect evidence, interview subjects, document findings, support settlements and legal proceedings, ensure regulatory compliance, and collaborate with state/federal partners.

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Lead daily fee billing setup, validation, and reconciliation within the settlement platform. Drive process optimization and automation, ensure compliance with contracts and pricing, document audit-ready records, resolve complex billing exceptions, mentor junior staff, and manage projects to deliver process improvements and stakeholder alignment.

Remote customer service role processing quotes, orders, and returns for Pro customers. Handle calls, email, and faxes; troubleshoot shipping and order issues; support outside sales and stores; add products/promotions to quotes; use system work queues and provide process feedback to supervisors.

The OpEx Delivery Lead drives operational excellence in Direct Store Delivery by optimizing delivery processes, managing fleet operations, ensuring compliance, and fostering continuous improvement.

The Office Admin provides essential support for maintaining office operations, coordinating schedules, managing supplies, and assisting teams with various administrative tasks.

The District Leader manages all retail aspects for 11 stores, enhancing customer service, team development, sales, and operations while ensuring brand standards. They strategize for business growth and maintain brand awareness, reporting key metrics to senior leadership.

Serve as primary contact for customers via phone and digital channels, resolving complex policy, billing, and coverage issues end-to-end. Use AI-powered tools and guided workflows, validate AI-generated summaries, document interactions per regulatory/privacy requirements, escalate when needed, and contribute feedback and continuous improvement. Participate in required training and ongoing skill development.

Provide end-to-end customer support across phone and digital channels for disability/intake inquiries, using AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and contribute to process improvements while following compliance and privacy requirements.

Serve as the primary contact for customers via phone and digital channels, resolving complex policy, coverage, billing, and service inquiries end-to-end. Use guided, AI-powered tools, validate call summaries, document interactions per privacy and regulatory standards, escalate issues as needed, and participate in training and continuous improvement.

Provide high-trust executive support to the CFO, managing complex calendars, communications, meetings, travel, expenses, and leadership cadences. Improve Office of the CFO operations, prepare briefings, track action items, coordinate with HR/IT/recruiting, and use AI and collaboration tools to increase efficiency and accountability.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.