Top Operations Management Jobs in Prague

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Manage end-to-end marketing campaign execution across email, WordPress, chatbots, webinars, and automation channels. Own campaign calendars, audience segmentation, lead uploads, data quality, reporting, and performance optimization. Partner with marketing, go-to-market, and product stakeholders to launch and review campaigns. Use CRM and marketing automation data, AI, and workflow automation to improve personalization and operational efficiency.

Own the Customer Operations product domain, including internal systems and tooling for configuration, incident handling, fulfillment tracking, and customer support efficiency. Drive fulfillment rates, reduce incidents and cost-to-serve, manage priorities and trade-offs, and own measurable business outcomes and P&L impact. Partner closely with engineering on technically complex products while shaping Nuitee’s growing product organization.

Plans, executes, and completes software and clinical study projects while managing budgets, timelines, resources, risks, quality, documentation, and client communications. Serves as the primary client contact, leads change control and escalations, coordinates cross-functional teams and vendors, monitors financial health, reports project status, and supports process improvements. The role requires understanding of software development lifecycles, strong communication and organizational skills, customer focus, and adherence to quality and compliance requirements.

Owns a major client account’s commercial performance, service operations, reputation, and growth. Responsibilities include negotiating SLAs and contracts, launching and scaling support teams, developing SOPs and quality processes, planning peak seasons, managing service recovery, and leading team leaders. The role requires hospitality experience, client negotiation skills, workforce management knowledge, and familiarity with CRM, helpdesk, and WFM tools.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Plans, executes, and completes clinical trial technology projects while managing budgets, timelines, resources, risks, quality, documentation, and client communications. Serves as the primary customer contact, leads software system delivery and change control, handles escalations, tracks financial health, coordinates vendors and internal teams, reports project status, and supports process improvements. Requires project management experience, SDLC understanding, strong communication and organizational skills, and proficiency with Microsoft Office tools.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads recruitment operations and Recruiter teams for client accounts. Responsibilities include coaching, performance management, recruiting strategy, goal setting, metrics reporting, resource forecasting, client satisfaction, SLA compliance, data auditing, and collaboration with CRM, clients, leadership, and external partners. The role requires expertise in sourcing methods, labor markets, recruiting platforms, account logistics, and performance-driven team leadership.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Own the group-level demand forecast across European markets and fulfillment centers, driving forecast accuracy, bias management, scenario modeling, and S&OP decision support. Translate demand into inventory, labor, warehouse, throughput, and delivery requirements. Partner with cross-functional teams, lead campaign and peak forecasting, improve governance, and automate manual processes using analytics, BI, SQL, and scripting.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.