Top Tech Jobs & Startup Jobs

Provide Tier 1 remote service desk support on Mondays: answer inbound calls and tickets, troubleshoot hardware/software/network/access issues, document incidents in a ticketing system, identify root causes, and escalate unresolved incidents to higher-tier teams.

Guide newly approved Payments customers through structured 45-minute onboarding sessions, drive activation and adoption, identify and engage low-usage accounts, partner with CAEs and cross-functional teams, log non-usage reasons, submit tickets, follow up, and surface patterns to improve product and retention.

Lead the fraud data science team, developing machine learning models for fraud detection, conducting deep analyses, and collaborating with stakeholders to enhance the platform’s security.

Lead support, operation, and maintenance of enterprise network infrastructure across on-prem and cloud (Azure/AWS). Manage routing, firewalls, wireless, monitoring/logging, patching, incident response, inter-site interconnects, servers (virtual/physical), and mentor infrastructure team while ensuring performance, security, and lifecycle management.

Founding account manager for a new restaurant-focused insurance program. Build onboarding and scalable workflows in Epic, manage a portfolio of $25k–$50k premium accounts, onboard 200–400 clients in year one, handle renewals and service requests, coordinate carrier placements, identify cross-sell opportunities, and help hire and mentor junior team members as the practice scales.

Own production, distribution, and measurement of technical content for senior engineers. Write mechanism-dense pieces, publish and distribute across channels same-day, run Google Ads, build demos/repos, automate content pipelines with AI, and track SEO/visibility and pipeline metrics.

Lead and improve administrative operations, internal communications, records and vendor management, and technology systems. Coordinate governance and labor-management activities, host meetings and events, manage intranet and knowledge sharing, and drive process improvements and cybersecurity/IT projects to strengthen organizational infrastructure and operational effectiveness.

Lead replenishment strategy and SKU-level forecasting for core, year-round styles while owning planning system governance. Drive inventory health, open-to-buy, safety stock, and cross-functional reviews. Act as business owner for MFP and future planning modules, translate requirements to IT/vendors, prioritize system enhancements, ensure data integrity, and deliver training and documentation to improve forecasting accuracy and inventory productivity.

Support finance team across billing, accounts payable, accounts receivable, and general accounting. Assist with fee inquiries, monthly/quarterly billing, journal entries, vendor invoice coding, reconciliations, bank statement review, closing books, account setups, and collections. Perform other assigned duties.

Lead narrative and content strategy to translate complex policy into accessible explainers, op-eds, and rapid-response content; build press relationships and pitch stories; manage volunteer media programs and train spokespeople; track performance with data and analytics; support donor communications and manage vendors/interns as needed to drive recruitment and action across diverse audiences.