Top Operations Analyst Jobs

The STO Analyst supports classified national security space operations, focusing on mission activities, operational reporting, and situational awareness under the guidance of senior personnel.

Analyze and report on consumer behavior and market trends, optimize sales processes, and support the Sales team with insights and analytics.

As an Analyst in Operations, you will support the scaling efforts of Nagarro by analyzing processes and contributing to operational efficiencies.

Coordinate and manage RFx project efforts, ensuring timely responses and collaboration with stakeholders to support revenue-generating activities.

Manage end-to-end partner operations, including onboarding, deal registration, referrals, quoting, reseller support, account setup, escalations, and policy compliance. Maintain cross-system data integrity, monitor SLAs and KPIs, resolve operational issues, create SOPs and training materials, and drive automation and process improvements. Collaborate cross-functionally to mitigate risks, improve efficiency, and support internal and external stakeholders.

The Senior Analyst, Revenue Cycle leads initiatives to enhance systems, support onboarding, and improve processes within the Revenue Cycle, driving operational efficiency and customer satisfaction.

Own and optimize the recruiting technology stack (Ashby and integrations), design scalable processes and AI-powered automations, partner with Analytics for reporting requirements, manage core recruiting workflows and requisitions, and align with Finance, People Operations, and IT to improve hiring velocity and candidate experience across global teams.

Analyzes Market Operations costs, performance, KPIs, and financial data to provide recommendations and improve efficiency. Prepares financial reports and dashboards for leadership, supports forecasting and annual budgeting, conducts financial modeling and cost-benefit analyses, and partners with operations leaders, consultants, vendors, and cross-functional teams on process improvements and strategic initiatives.

Analyzes and improves business workflows to increase operational efficiency, accuracy, and compliance. Develops process enhancements, maintains reports and documentation, monitors performance metrics, supports audits and quality initiatives, resolves operational issues, and recommends solutions. The role collaborates cross-functionally to optimize service delivery, supports onboarding and training, and tracks regulatory and industry developments.

The Operations Data Analyst collects and analyzes operational and financial data, develops dashboards and performance reports, tracks KPIs, identifies trends and root causes, and recommends corrective actions. The role partners with operations, accounting, and finance teams to improve data accuracy and processes, presents findings to leadership, and trains employees on reporting tools and procedures.

Monitors and analyzes cybersecurity events across on-premises ELK and AWS GovCloud Splunk environments. Performs incident response, threat detection, vulnerability management, intrusion analysis, root cause analysis, remediation, and security documentation. Develops defensive cyber operations procedures, supports customer exercises, and uses AI/ML to improve detection and response. Requires DoD cybersecurity experience, Splunk and ELK expertise, AWS security telemetry experience, GitLab proficiency, a CSSP certification, U.S. citizenship, and an active Top Secret/SCI clearance.

Own end-to-end billing operations, invoicing, customer procurement portals, quote-to-cash workflows, accounts receivable, collections, dispute resolution, and reconciliation across HubSpot, Chargebee, QuickBooks, and spreadsheets. Partner with Sales, Finance, and customers to ensure accurate, timely billing and collection. Improve processes, eliminate billing leakage, and maintain trustworthy revenue data.

Support Customer Success Operations by building and maintaining CS metrics and reporting (NRR, GRR, renewal, usage KPIs), partnering cross-functionally on complex deployments, and executing strategic CS programs. Serve as a go-to resource for account-level context, QA reporting, and initiatives like CS platform and usage-based pricing. Influence stakeholders, manage multiple priorities, and translate data into actionable insights for CS leadership.

Analyzes entertainment operations data, budgets, revenue, guest satisfaction, reconciliations, demographics, and recruiting KPIs. Builds reports and dashboards using Qualtrics, Essbase, Power BI, Tableau, Excel, and SQL; identifies trends, monitors expenses, supports forecasting, and provides insights to leadership and Finance. Requires strong data modeling, visualization, reporting, organizational, communication, and critical-thinking skills.

Analyzes entertainment operations data, including guest satisfaction, revenue, budgets, expenses, reconciliations, demographics, and recruiting KPIs. Builds reports and dashboards using financial, survey, and business intelligence tools; identifies trends and root causes; supports forecasting, budget decisions, and operational improvements. Collaborates with Finance, IT, and Entertainment leadership to ensure accurate reporting and informed decision-making.

Analyzes entertainment operations data, budgets, revenue, guest satisfaction, demographics, reconciliations, and recruiting KPIs. Builds reports and dashboards using Qualtrics, Essbase, Power BI, Tableau, Excel, and SQL; identifies trends and root causes; monitors expenses and forecasts; consolidates financial reports; and supports leadership decision-making through data-driven insights.

Build and operate systems supporting the sales organization, including Salesforce workflows, data pipelines, automations, reporting, Slack bots, and internal tools. Investigate ambiguous business problems, direct and quality-check AI agents, analyze revenue data with SQL, and maintain data accuracy through deduplication, account mapping, enrichment, and system reliability improvements.

Supports cyber intelligence customers by reviewing selectors, analyzing classified and unclassified sources, conducting internet research, producing targeting packages, and identifying technical leads. The role manages customer relationships, negotiates project taskings, analyzes intelligence collection, reviews communications traffic, and communicates concise technical findings to both technical and non-technical audiences.

Supports cyber intelligence customers by reviewing tasked selectors, researching internet and classified data, analyzing cyber targeting information, and producing targeting packages. The role manages customer relationships, negotiates project taskings, identifies technical leads, reviews communications traffic, and communicates concise findings to technical and nontechnical audiences. Requires substantial remote Computer Network Exploitation targeting experience, a bachelor's degree or equivalent experience, U.S. citizenship, and an active TS/SCI clearance with polygraph.

Supports cyber intelligence missions by reviewing selectors, analyzing classified and unclassified sources, conducting internet research, identifying technical targeting information, and producing targeting packages. Manages customer relationships, negotiates project taskings, reviews communications traffic, and communicates concise technical findings to technical and non-technical audiences. Requires extensive remote Computer Network Exploitation targeting experience, advanced intelligence-analysis tools, and TS/SCI clearance with polygraph.

Analyze Human Data operational metrics, including capacity, utilization, quality, throughput, cost, and workforce health. Build dashboards, trackers, forecasting views, and operating systems to support staffing, allocation, and planning decisions. Identify data gaps, improve processes and escalation paths, and translate analysis into recommendations for cross-functional stakeholders across operations, engineering, recruiting, finance, and onboarding. Lead ad hoc research and projects that improve operational efficiency, quality, cost, and reliability.

Performs integration and testing of U.S. Navy electronic warfare systems, develops technical test procedures, evaluates results, and recommends design or production improvements. Creates and maintains CONOPS, CONEMP, TTP, and SOP documentation; supports developmental and operational test cycles using Agile methods. Leads technical meetings and collaborates with Navy stakeholders. Requires expertise in threat systems, adversary tactics, fleet operations, electronic maneuver warfare, electromagnetic spectrum operations, and EW capability analysis.

Lead cross-functional marketing and operations strategy projects: generate hypotheses via analytics and benchmarking, plan and execute initiatives, align stakeholders, present executive-ready recommendations, and scale best practices to drive revenue and operational efficiency.

Support North American sales by managing sales data, building and maintaining PowerBI reports, analyzing commercial programs, forecasting financial impacts, administering program payments, performing data audits, and partnering with Sales, IT, and Finance to ensure accurate data flows and program execution.

Own value-stream P&Ls, drive volume/expense/headcount forecasting, produce daily-to-monthly performance reporting and Power BI dashboards, support item costing and month-end close, and partner with operations to improve financial visibility and production performance.