Top Customer Success Jobs

As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.

As a Customer Success Associate, you will assist Customer Success Managers in onboarding new clients, managing key accounts, and executing quality management reviews. Your role will involve drafting formal documentation, guiding clients on product use, collaborating with the development team, and advocating for quality improvements in the organization.

As an Accounts Receivable Specialist at Watts, you will manage accounts receivable for an assigned territory, resolve customer disputes, ensure timely invoicing, and maintain accurate financial records, while collaborating with other departments to address credit issues and payment concerns.

The Desktop Support Specialist provides technical assistance and support to end-users, troubleshooting hardware, software, and network issues. Responsibilities include remote troubleshooting, incident management, user training, and maintaining IT documentation while ensuring a high level of customer service.

Develop proposals and contracts for new and existing business in consultation with the Sales Team. Assist in leading proposals of minimal complexity. Gather and provide complex information for proposals with oversight from lead.

The Contract Specialist is responsible for negotiating and managing various form agreements, including vendor and nondisclosure agreements. They will advise internal teams on contractual language, maintain trademark registrations, assess legal risks, and manage contracts within a digital database. The role requires developing strong relationships with internal clients and external partners to facilitate effective contract management.

The RN Client Success Manager at TheKey is responsible for managing client relationships and ensuring quality care delivery. This role involves conducting assessments, creating tailored care plans, building rapport with clients, training caregivers, and collaborating with the care team to enhance client satisfaction and compliance with state regulations.