Top Customer Success Jobs
The Payments Specialist at Ovation Healthcare will manage payment posting, perform reconciliations, review patient accounts, and resolve issues with payments. This role requires attention to detail and strong organizational skills, along with the ability to interpret payment information effectively.
As a Customer Experience Lead, you'll enhance customer engagement, provide support via email, chat, and phone, analyze feedback for improvements, and maintain accurate customer records. You will also identify process improvements and adapt to changing customer needs while ensuring customer satisfaction.
The Product Support Specialist will troubleshoot and resolve product-related issues while providing exceptional customer experience. Collaborating with various teams, they will enhance understanding of ERP systems and document customer interactions for future reference, also assisting in development and training processes.
Featured Jobs
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.
Entry Level Customer Support Representatives are responsible for managing customer complaints, resolving inquiries, providing product information, and maintaining professional relationships. They utilize sales techniques to enhance customer experience and help achieve sales goals while fostering a positive team environment.
The COBRA Account Manager is responsible for managing day-to-day interactions and reporting to customers, project managing assigned customer projects, responding to escalations, and analyzing data to communicate trends. This role partners with various teams and communicates best practices while ensuring seamless transitions for new business activities.
The Customer Service Representative manages the order fulfilment process, coordinates customer orders, and builds relationships to generate business. Responsibilities include entering orders in SAP, issuing order amendments, maintaining project files, facilitating claim resolution, and providing updates on order statuses.
The Remote Customer Success Coordinator will manage a large number of clients, focusing on client adoption, NPS, and retention. Responsibilities include building relationships, providing technical and product guidance, analyzing customer data, and optimizing processes to enhance customer experience.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
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