Top Customer Success Jobs

The Insurance Customer Service Representative will provide support in the insurance domain, addressing customer inquiries, assisting with policy updates, and facilitating communication within the team. The role includes cross-selling insurance products, maintaining accurate records, and ensuring compliance with regulations. Candidates should be detail-oriented and possess strong communication skills, eager to grow in the insurance industry.

The Customer Success Manager will improve Net Dollar Retention by managing high-value accounts, providing analytical guidance, advocating for customer needs, and developing success plans. Key responsibilities include strategic account management, upselling, and delivering educational initiatives to enhance product usage.

The EHS Specialist will oversee and implement Environmental Health & Safety programs at Chemtrade facilities. Responsibilities include hazard identification, maintaining management systems, compliance with regulations, supporting industrial hygiene programs, and documenting EHS operations.

The Senior Manager, Technical Customer Support leads the customer support efforts for military electronics and sensor systems, establishes support frameworks, engages with stakeholders, and champions product sustainment processes while optimizing documentation and support channels.

The Client Relations Manager acts as the main contact for clients, overseeing post-sale activities, managing expectations, and ensuring successful project delivery. Responsibilities include measuring customer satisfaction, providing strategic guidance, managing client software implementations, and identifying upsell opportunities. The role also involves documentation, testing, and attending events as a representative.

As a Representative I, Credit, you will monitor customer accounts and payments to ensure collection of receivables, develop customer relationships, and assist with various financial documentation processes while ensuring compliance with corporate policies and regulations.

The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.