Top Customer Success Jobs

As a Customer Success Manager, you will manage relationships with customers, implement plans to achieve goals, and track success metrics, ensuring satisfaction and growth opportunities.

As a Customer Success Manager, you will manage contractor and developer relationships, drive customer value from onboarding to renewal, analyze product usage data, and collaborate on product development.

The Senior Tech Customer Success Analyst ensures customer satisfaction by analyzing needs, supporting technology solutions, and driving operational excellence across multiple business units.

The Accounting Customer Success Manager will support and train customers on the accounting platform, addressing their needs and collaborating with product teams on improvements.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

Lead onboarding and ongoing account management for a portfolio of merchant clients, driving performance, satisfaction, and growth. Act as primary client liaison, coordinate cross-functional teams, analyze performance data, present business reviews, ensure contractual and compliance obligations, resolve operational issues, and deliver strategic improvements.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.

As a Customer Success Manager at Kadince, you'll support clients in using our community involvement software, handle customer inquiries, conduct training sessions, and foster relationships all focused on delivering exceptional customer experiences.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.

Manage day-to-day client relationships for Simulmedia's TV+ platform: understand client objectives, craft data-driven insights and demos, own account plans, drive renewals and growth, coordinate internal teams, and champion product initiatives to meet campaign goals.

The Enterprise Customer Success Manager will manage a portfolio of ecommerce clients, ensuring they achieve product adoption and long-term success with AI-enabled workflows and support operations optimization.

Lead and coach a team of up to 10 Enterprise CSMs to drive AI adoption, retention, and expansion across strategic merchant accounts. Build playbooks, embed AI agent workflows, own forecasting and operations, run weekly delivery cadence, partner cross-functionally, and evolve Customer Success into an AI-driven value-delivery model.

The Customer Success Manager drives customer experience and retention by managing relationships, ensuring product adoption, and identifying growth opportunities.

Lead and build HiveWatch's post-sale function across customer success, implementation, account management, and support. Diagnose current operations, create scalable processes and playbooks, own customer health/retention, manage renewals and expansion, partner cross-functionally with product/engineering/sales, and lead a team of 4-6 direct reports while traveling to strategic accounts.

The Client Success Manager oversees client onboarding, manages multiple projects, collaborates with internal teams and clients, and drives client satisfaction and retention efforts throughout the engagement lifecycle.

Manage and oversee client onboarding, serving as an advisor while ensuring implementation aligns with client expectations and campaign strategies. Lead client meetings, track project progress, and optimize client experiences through collaborative efforts and communication. Focus on client satisfaction and retention.

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service via verbal and written communications; manage full order lifecycle, resolve escalations, drive cross-sell opportunities, and prioritize high volumes of requests using Salesforce and internal systems while developing subject-matter expertise.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

Manage and grow an assigned portfolio of agency and brand clients, serve as primary contact across campaign lifecycle, lead campaign planning/activation/reporting, deliver platform demos and strategic recommendations, coordinate cross-functional teams, and drive client retention, upsells, and operational improvements.

Manage post-sale account relationships for growth clients: onboard, execute and monitor digital advertising campaigns across Axios products, coordinate cross-functional teams, pull reporting for optimizations, identify upsell/renewal opportunities, and deliver exceptional client service to drive retention and revenue.

Lead and unify Customer Success, Support, and Account Management to drive activation, utilization, retention (GRR/NRR), and spend growth. Build playbooks, reporting, Voice of Customer, and partnerships; hire and develop teams; implement CS tooling and workflows; apply analytics and AI to optimize customer ROAS and renewals.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Lead and develop the Americas Customer Success team to drive adoption, retention, renewals, and expansion. Coach CSMs, manage strategic accounts, partner cross-functionally, scale playbooks and metrics, and use data/AI to identify risks and growth opportunities while ensuring strong customer outcomes.

Provide front-line technical support for developer customers: debug and ship fixes, convert recurring issues into permanent solutions (docs, product changes, agent improvements), train and refine AI support agent, create guides, proactively build customer relationships, and advocate customer needs across the company.