Top Customer Success Jobs
The Operations Support Specialist supports underwriting processes by managing complex transactions and policy changes. They handle communication with agents and customers, assist account specialists with submissions, and ensure compliance with documentation guidelines. Other responsibilities include providing administrative support and resolving service issues.
The Technical Training & Onboarding Specialist is responsible for designing, developing, and implementing training solutions for Customer Support teams, focusing on veterinary diagnostic support. They analyze training needs, create instructional content, and maintain training records while collaborating with various departments to fulfill training requirements.
The Response Support Specialist provides helpdesk support for MAP & Collision services, resolving issues for internal and external clients. Responsibilities include handling service requests, evaluating client profiles, providing performance reports, and acting as a liaison between departments to enhance customer satisfaction.
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The Customer Service Rep III is responsible for delivering top-tier customer service, handling incoming communications, processing orders, coordinating shipments, resolving discrepancies, and facilitating returns while maintaining knowledge of company products and regulations.
The Client Support Manager role focuses on customer retention and acquisitions, involving project coordination, direct customer service, and promoting products through personalized strategies. The position provides extensive training opportunities to develop skills in management, marketing, and customer relations.
The Mid-Market Customer Success Manager at Go1 ensures customer satisfaction and maximizes adoption of learning solutions, focusing on relationship management and growth in the US market. Responsibilities include managing customer relationships, executing implementations, leading Business Reviews, collaborating with internal teams, and contributing to strategy.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Success Manager will develop client relationships to promote retention and loyalty, manage program timelines, and ensure successful delivery of services. Responsibilities include collaboration across teams, managing client expectations, and improving internal processes using project management software and CRM systems.
The Customer Operations & Support Specialist ensures customers successfully use Fieldwire by answering questions, managing accounts, executing operations tasks, and crafting how-to articles. They will enhance usability and support quality while working closely with various teams to advocate for the customer and develop new processes.
As an Account Director in Client Services, you will lead the management of a tech client’s golf sponsorship portfolio, oversee client relationships, develop activation plans, manage budgets, and coordinate project tracking. This role involves client engagement, team supervision, and execution of sponsorship activations while working closely with various internal and external stakeholders.
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