Top Customer Success Jobs
Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.
As a Customer Success Manager at uConnect, you'll manage client relationships, drive product adoption, identify growth opportunities, mitigate risks, and oversee the renewal process while collaborating with internal teams to enhance client satisfaction.
As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.
The Customer Success Manager will manage a portfolio of strategic clients, focusing on client adoption, satisfaction, and revenue growth through effective communication, negotiation, and maintaining positive client relationships. The role involves securing customer retention, facilitating upsell opportunities, and leading efforts to enhance customer loyalty and advocacy.
The Risk & Compliance Specialist will ensure compliance with information security standards and manage audits and internal controls. Responsibilities include collaborating with cross-functional teams, facilitating risk assessments, engaging with external auditors, performing vendor assessments, and owning security training initiatives.
The Information Assurance Specialist will support a CISO organization by developing and maintaining an Information Security program and policies. The role requires extensive engagement with mission leads and systems owners regarding system security architecture and involves applying knowledge to enterprise-wide problems.
The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.
The Customer Support Specialist will deliver exceptional support to clients using HR tech solutions, focusing on global payments and payroll. Responsibilities include managing customer inquiries, troubleshooting technical issues, documenting interactions, and coordinating with internal teams. The ideal candidate will communicate effectively, resolve issues efficiently, and improve client satisfaction.
The Project Success Specialist is responsible for client outreach, promoting feature adoption, providing training and consulting, resolving issues, and collecting feedback. The role requires staying updated on product features, managing documentation, and delivering superior communication to ensure client satisfaction and meet business objectives.
The Technology Procurement Specialist at Collective Health will develop category sourcing strategies, lead vendor evaluation and selection processes, negotiate agreements, manage SaaS tools, and build relationships to support strategic sourcing objectives.
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