Top Customer Success Jobs
The POS Support Specialist is responsible for providing remote support to U-Haul personnel regarding computer-based applications and systems, troubleshooting peripherals, managing field mobile devices, and resolving network issues. The role includes tier 1 issue resolution, documentation, and escalation as necessary.
The Bilingual ATM Helpdesk Representative monitors ATMs for service issues, resolves malfunctions remotely, opens service tickets, and provides customer support via phone and email. They manage relationships with service vendors and ensure proper documentation of all service calls until resolution.
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
The Training Specialist will design and deliver training initiatives supporting the change management strategy. Responsibilities include conducting needs assessments, developing curricula, managing training programs, and evaluating their effectiveness. Strong communication, creativity, and organizational skills are essential.
The Client Services Manager is responsible for leading a team of recruiters to ensure excellent service delivery to clients, building strong client relationships, setting performance standards, providing coaching to direct reports, and developing recruitment metrics to guide decision-making.
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
The Video Specialist will lead video production projects, collaborating with a creative team to shoot and edit content for various platforms. Responsibilities include developing innovative video content, managing project timelines, and ensuring high-quality output for both external and internal audiences.
The Controls Specialist role provides technical expertise in electrical projects dealing with controls, data acquisition, and troubleshooting of control, instrument, and electrical problems in a manufacturing plant. Responsibilities include design, installation, and upkeep of PLC based controls in an industrial continuous process environment.
As a Title Specialist, you will be responsible for verifying title information, resolving title issues, and maintaining accurate records. Strong attention to detail and excellent customer service skills are required.
The Customer Success Manager will enhance the client experience with Picus Security's platform by forging relationships, onboarding customers, and ensuring alignment with their security needs. The role involves acting as a trusted advisor, collaborating with internal teams to deliver value and foster customer loyalty, while assessing customer health and addressing their evolving needs proactively.
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