Top Customer Success Jobs
The Client Service Manager is responsible for managing client relationships, executing client service obligations, facilitating business reviews, identifying revenue opportunities, and overseeing a team of Client Services Representatives. They will conduct financial assessments and ensure billing is in line with client agreements, while also coaching team members and managing client health reports.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
The Accounting Support Specialist provides first-level customer support to school business administrators, addressing issues with the business products in the Veracross platform. Responsibilities include managing support tickets, analyzing and resolving technical problems, and maintaining communication with users and internal teams.
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
The Strategic Order Management Specialist handles customer enquiries, order entry, and management for Strategic Customers. Responsibilities include ensuring timely order processing using IFS, maintaining customer data, supporting Strategic Account Managers, and providing excellent customer service throughout the order journey.
As a Training Specialist, you will design and deliver training initiatives, conduct needs assessments, create curricula, and manage training programs. You will evaluate program effectiveness and collaborate with teams to identify training gaps.
As the Lead Client Success Manager at Monument, you will build and oversee client relationships, ensure successful onboarding and software implementation for enterprise clients, coordinate project timelines, and address any client issues with internal teams. You'll also monitor client satisfaction and retention metrics.
As a Data Onboarding Specialist, you'll onboard stakeholders to report disease data, perform quality assurance on HL7 messages, translate business requirements into functional specifications, monitor data flows, and maintain onboarding documentation.
The Specialist in LNP Process Development will design and maintain data pipelines, optimize data storage solutions, create dashboards, and enable data-driven insights for LNP processes by collaborating with process engineers and scientists. They will ensure data integrity and apply data governance best practices.
PMG is seeking individuals interested in future Client Strategy roles. This digital company values data-driven marketing and fosters a culture of collaboration and innovation. Candidates are encouraged to share their resumes for potential opportunities within the Client Strategy team, focusing on delivering value to clients through unique marketing strategies.
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