Top Customer Success Jobs
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
As a Customer Support representative, you will assist students, parents, and teachers by responding to inquiries, troubleshooting technical issues, guiding customers through course selection, and ensuring satisfaction on our e-learning platform.
The Customer Success Manager will serve as a strategic advisor to customers, ensuring solution adoption, revenue management, and customer growth. Responsibilities include managing account relationships, providing tactical support, educating on platform features, analyzing engagement data, and collaborating cross-functionally to drive customer success initiatives.
The Manager, Client Partnership develops relationships with clients, managing account growth initiatives and ensuring successful project execution. Responsibilities include tracking account progress, engaging with creative teams, managing SLA agreements, and gathering metrics. This role emphasizes strategic thinking, communication, and strong collaboration to meet client goals and enhance partnerships.
The Manager of Customer Insights and Reporting will oversee the development and production of customer metrics and reports in Personal Banking. Responsibilities include analyzing complex datasets, designing performance dashboards, collaborating with various teams, ensuring adherence to governance policies, and providing actionable insights to drive business objectives.
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
In this role, you will manage and enhance customer relationships by identifying at-risk customers, resolving contract issues, and implementing strategies to improve retention and satisfaction. You'll negotiate solutions, communicate empathetically, and advocate for customer perspectives within the company to drive loyalty and positive experiences.
The Contract Acquisition Specialist will support FEMA's ONCP by drafting acquisition documents, managing databases, conducting market research, and facilitating contract close-out processes. Responsibilities include collaborating with program offices, preparing technical evaluations, and developing reporting templates for acquisitions and procurement products.
The Mobile Crisis Peer Specialist provides peer support under supervision, assisting individuals in crisis with recovery from substance abuse and mental health issues. They engage in mentoring and advocacy, working within community settings to de-escalate crises and connect individuals with mental health resources.
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